Wfm Manager

Job DescriptionReady to take your Workforce Management (WFM) skills to the next level?Were seeking a seasonedAssistant Manager WFMin Mumbai or Pune to join our client high-performing BPO team! Are you an analytical leader with a passion for optimizing operations? Do you thrive in a fast-paced environment where your decisions directly impact success? If so,...

Job DescriptionReady to take your Workforce Management (WFM) skills to the next level?We're seeking a seasonedAssistant Manager WFMin Mumbai or Pune to join our client high-performing BPO team! Are you an analytical leader with a passion for optimizing operations? Do you thrive in a fast-paced environment where your decisions directly impact success? If so,...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Job Description:Ensures the right resource tagged in the right projectTracking Resource allocation project wise.Tracking New Joiners and project allocationTracking Project timelines and end dates to manage ramp down.Strategic pool management and effective re-deployment of the project ramped down associates.Bench Management and project ramp up with defined...

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Role: WFMPresales Solutions Engineer IndiaIdeal...

Job Title:L2 Calabrio EngineerExp: 2 to 6 YearsLocation: MumbaiJob Description: *) Experience in Calabrio System Configuration /Administrator, Tenant Administrator, Quality management, Analytics and WFM Administrator.*) Worked on in DC / DR setups.*) Troubleshooting issue related to QM, Analytics and WFM modules.*) Performing maintenance task related to...

Job Title: Officer Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are...

In this role you will: Directly manage a team of Analysts and Planners. Identify, prioritize, and coach all direct reports in development areas. Create strategic recommendations to improve productivity while balancing service levels and costs. Ensure the enterprises are managing to intraday staffing requirements. Have responsibility for development,...

Education: Minimum: Global Equivalent degree in business analytics OR Postgraduate with Certifications in Data visualization & Data Modelling.Experience: 10-15 years of experience in Call Center Business intelligence and MIS reporting.Knowledge & Key Skills:Hands-on experience managing team of Call center BI / MIS, WFM team.Advance knowledge and hands-on...

Job DescriptionResponsibilitiesMinimum 5 years programming experienceExperience in GE Smallworld Product Suite 4.x / 5.x (PNI, EO, GDO etc...)Experience in Magik , Python, C++, C#, Java, Objective-C, or web (HTML/JavaScript/CSS)Experience in Admin Activities, Data Modeling using Case Tool, Design Manager, Job Manager, STM Configurations.Telecom and...

Role & Responsibilities Overview :- Play a crucial role in automating, improving, and maintaining Calabrio Work Force management (WFM) tool for demand volume forecasting.- Partner with business users and clients to come up with an end-to-end solution.- Identify the opportunities to automate the existing processes in Calabrio tool.- Analyze the weekly and...

We are hiring for Bangalore location for CRM Application development and support .Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platform Job Description : Experience expected :- At least 3 years of professional experience in Avaya contact center development, customization and implementation of vtiger/Open CRM solutions...

We are hiring for Bangalore location for CRM Application development and support .Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platformJob Description :Experience expected :- At least 3 years of professional experience in Avaya contact center development, customization and implementation of vtiger/Open CRM solutions and...

Job DescriptionTransition Senior ManagerLocation:NCR (New Delhi)Become familiar with who we are and what we do.Our Client is a global service company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing X that propels us...

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.Why Join...

Job DescriptionZendesk is searching for an Associate Manager for our Application Solution Engineering team to join and lead a motivated development team.You will be using both your leadership and your technical expertise to grow, guide, and enable our team of hardworking engineers. As the leader of the team you’ll ensure that they're building...

Job Description Transition Senior Manager Location: NCR (New Delhi) Become familiar with who we are and what we do. Our Client is a global service company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing X that...

Job Description Transition Senior ManagerLocation: NCR (New Delhi)Become familiar with who we are and what we do.Our Client is a global service company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing X that propels...

Role: Data & Analytics Designation: Data Miner Location: Delhi Years of Experience: 3 Years- 5 Years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of...