L2 Calabrio Support

Hello Connections,Greetings from Tekgence Inc,We have immediate openings for one of our reputed clients,Job Description:Role : L2 Application SupportLocation : NoidaExperience: 4+yrsMust Have :-Unix OR Linux, Java application Support, shell & Perl scripting, python, NOSQL database (BSS OR IOT Domain).·Need to be very good in Unix/ Linux·Java based...

Should have 1 -2 years of experience in FCR and FCC ApplicationLogging of new incident tickets service requests in IT helpdesk tool for issues reported through call or emailMonitoring of tickets logged through ticketing toolFirst Point of Contact and entry point for Business User’s Incidents and Service RequestsMonitoring of mass incident tickets and...

Company DescriptionInnovaESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. Our mission is to empower businesses with innovative and sustainable IT solutions that drive digital transformation. We provide end-to-end data solutions to enhance business operations and enable growth. As a joint venture of...

Unity Infotechhas multiple opportunities inMicrosoft .NETand is hiring for the following roles for itsBanking ,FinTech&Paymentspractices:Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2)WorkLocation : Kochi/Cochin, INDStart Date : ImmediateJob OverviewWe are seeking an experienced and highly skilled .NET...

Job DescriptionWork Timings: 4:00 PM to 12:00 AM ISTApplication Support - L2, L3 support experience.Excellent communication skills.Basic knowledge of SQL Server.Programming skills in C# .Net , Web Development and should be able to fix code issues.Debug Applications using logs and database Queries.Knowledge of scripting, configurations and file...

Company DescriptionInnova ESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. We specialize in providing end-to-end data solutions that empower businesses with innovative and sustainable IT solutions, driving digital transformation. As a joint venture of Enterprise Solutions, Inc., USA, and Innova, India, we...

ETL,cloud technologies,Unix Shell Scripting,performance tuning,JIRA,ServiceNow,Azure SQL,Azure Data Factory,Azure,ITIL frameworkExperience Required8 - 5 YearsIndustry TypeITEmployment TypeContractLocationIndiaRoles & ResponsibilitiesThis support team can also generate tickets for any problem they notice,Coordinate with business and IT groups to ensure...

Job DescriptionOracle developer with basic JAVA Knowledge is responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification and capable of doing the in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to...

Python Support EngineerFull TimeJob Code: T-78941 |India20 positionsRequired Experience3 - 10 YearsSkillsPython Support EngineerJob DescriptionUnderstand end-to-end business requirements, system integrationsRoles & ResponsibilitiesUnderstand end-to-end business requirements, system integrations.Work with application users on L1 issuesWork with various...

Job DescriptionRoles and Responsibilities• Candidate must be having a strong hold on Application support procedures and functions.• He / She must have a clear understanding on L2/L3 roles and responsibilities.• Candidate must be capable of managing issues independently and take ownership to resolve incidents end-to-end.• Candidate is required to have...

Job Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

We have an excellent opportunity for the role of L2 Application/Production Support based out of Navi Mumbai location.Experience – 4 to 10 yearsEducation – BE/BTech/MCA (Must have 60% or above throughout academics)Location – Reliance Corporate Park, GhansoliOS: Exposure to Unix & Linux, WindowsDB: Good exposure to DB like Oracle, MSSQL, MYSQLScripting:...

Role Senior Technical Support L2+Exp 8 to 15 years of experience.2. Team Lead/Project Manager experience of 5 years.3. Hands-on experience on technology stack used in project.4. Should be able to identify and automate manual activities.5. Should be able to design and optimise application infra architecture.6. Must perform Capacity planning of infra and...

We are hiring for Bangalore location for CRM Application development and support .Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platformJob Description :Experience expected :- At least 3 years of professional experience in Avaya contact center development, customization and implementation of vtiger/Open CRM solutions and...

We are hiring for Bangalore location for CRM Application development and support .Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platform Job Description : Experience expected :- At least 3 years of professional experience in Avaya contact center development, customization and implementation of vtiger/Open CRM solutions...

Job DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....

Monitor and resolve issues for Tier 1 applicationsAdhere to application monitoring and maintenance SLAsResolving Level 2 application support tickets by coordination with Application teams or by following through steps given in the knowledge databaseDocumentation of ticket resolution to enrich knowledge database – problem statement & steps to fix the...

Description:This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to all systems,...

Job DescriptionDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

- Able to support multi-site MES Run Support.- * Knowledge of Manufacturing process and manage stakeholders communications.- * Prepare report out templates for leadership team and project stakeholders.- * Identify and Onboard resources for Run Support and change management as per project requirement.- * Build Operating Model for MES functionality,...