L2 Application Support

Job DescriptionPSC Software®’s ACE® platform is a revolutionary electronic Quality Management System (eQMS), electronic Document Management System (eDMS), Learning Management System (LMS), and Inspection Management System. The ACE® platform is designed to streamline and simplify complex business processes. With its highly configurable, workflow-based...

Job Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

Apply for ISP System Support L2, Career Progress Consultants in Delhi ,Delhi/ NCR for 2 - 5 Year of Experience on

Apply for ISP System Support L2, Career Progress Consultants in Delhi ,Delhi/ NCR for 2 - 5 Year of Experience on TimesJobs.com.

**Type: Work from Office** **Location: Delhi** **Notice Period: Immediate to 30 Days** **Experience: 4 - 5 Years** Qualification required: - BE/ B. Tech / M. Tech / MSc / MCA qualification or equivalent - Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platform **Roles and Responsibilities**: - L2 Avaya support -...

Should have 1 -2 years of experience in FCR and FCC ApplicationLogging of new incident tickets service requests in IT helpdesk tool for issues reported through call or emailMonitoring of tickets logged through ticketing toolFirst Point of Contact and entry point for Business User’s Incidents and Service RequestsMonitoring of mass incident tickets and...

We have an excellent opportunity for the role of L2 Application/Production Support based out of Navi Mumbai location.Experience – 4 to 10 yearsEducation – BE/BTech/MCA (Must have 60% or above throughout academics)Location – Reliance Corporate Park, GhansoliOS: Exposure to Unix & Linux, WindowsDB: Good exposure to DB like Oracle, MSSQL, MYSQLScripting:...

We are hiring for Bangalore location for CRM Application development and support .Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platform Job Description : Experience expected :- At least 3 years of professional experience in Avaya contact center development, customization and implementation of vtiger/Open CRM solutions...

Responsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementingeffective solutions or bug fixes toensure optimal system performance.Collaborate closely with L1...

:  Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with infrastructure service...

Responsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.Collaborate closely with...

Channel application Support - (SWIFTAlliance and MEPS+)POSITION GENERAL DUTIES AND TASKS :Skillset & Roles/ResponsibilitiesUp to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.Possess good knowledge on 3 tiers-architecture application to:Provide...

Company DescriptionInnovaESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. Our mission is to empower businesses with innovative and sustainable IT solutions that drive digital transformation. We provide end-to-end data solutions to enhance business operations and enable growth. As a joint venture of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Company DescriptionInnova ESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. We specialize in providing end-to-end data solutions that empower businesses with innovative and sustainable IT solutions, driving digital transformation. As a joint venture of Enterprise Solutions, Inc., USA, and Innova, India, we...

Responsibilities:- Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.- Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.- Collaborate closely...

Python Support EngineerFull TimeJob Code: T-78941 |India20 positionsRequired Experience3 - 10 YearsSkillsPython Support EngineerJob DescriptionUnderstand end-to-end business requirements, system integrationsRoles & ResponsibilitiesUnderstand end-to-end business requirements, system integrations.Work with application users on L1 issuesWork with various...

Job DescriptionRoles and Responsibilities• Candidate must be having a strong hold on Application support procedures and functions.• He / She must have a clear understanding on L2/L3 roles and responsibilities.• Candidate must be capable of managing issues independently and take ownership to resolve incidents end-to-end.• Candidate is required to have...

Monitor and resolve issues for Tier 1 applicationsAdhere to application monitoring and maintenance SLAsResolving Level 2 application support tickets by coordination with Application teams or by following through steps given in the knowledge databaseDocumentation of ticket resolution to enrich knowledge database – problem statement & steps to fix the...

Job DescriptionOracle developer with basic JAVA Knowledge is responsible for Triaging the cases in L2 Production support and take care of any Data Patches and Clarification and capable of doing the in-depth analysis and forward the cases to the Engineering team wherever it requires a code fix. Also be familiar with production support process and able to...