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Presales Manager

4 months ago

ahmedabad, India Ishan Technologies Full time

We are seeking a knowledgeable and motivated Pre-Sales Engineer/Manager specializing in Networking, Wi-Fi, CCTV, and Server & SAN solutions. As a key member of our sales team, he/she will be responsible for supporting our sales efforts by providing technical expertise, solution design, and product recommendations to our clients and prospects.


Roles and Responsibilities: Technical Consultation:

Engage with customers to understand their technical requirements and challenges related to networking, Wi-Fi, CCTV, server, and storage (SAN) solutions.

  • Conduct detailed needs analysis and translate customer requirements into actionable technical solutions.


Solution Design and Proposal:

Design comprehensive and scalable solutions that meet customer needs and align with industry best practices.

Create detailed proposals, including technical diagrams, bill of materials (BOM), and pricing.


Product Demonstration and Presentation:

Conduct product demonstrations and presentations to showcase the features and benefits of networking, Wi-Fi, CCTV, server, and SAN solutions.


Articulate technical concepts clearly and effectively to both technical and non-technical audiences.


Technical Support:

Collaborate with the sales team to respond to technical queries and provide pre-sales support during the sales cycle.

Address customer concerns and objections related to technical aspects of proposed solutions.


Relationship Management:

Carry a good rapport and hands on database of OEM/vendors for related product/service and solution


Build strong relationships customers by understanding their business objectives and offering tailored technical solutions.


Collaborate with internal teams, including sales, product management, and engineering, to ensure seamless delivery of solutions.


Industry Expertise:

Stay updated on industry trends, technologies, and competitive landscape related to networking, Wi-Fi, CCTV, server, and SAN solutions.

Leverage industry knowledge to provide strategic guidance and recommendations to clients.


Documentation and Reporting:

Maintain accurate records of vendor/customer interactions, technical designs, and solution proposals.


Provide regular reports and updates to the sales team on pre-sales activities and opportunities.


Qualifications and Skills:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).


Proven experience in pre-sales engineering or a similar technical sales role, preferably in the networking, IT infrastructure, or security industry for minimum 5 years.


Working experience or well versed with Govt. Tendering/Bidding Procedures.


Strong understanding of networking principles, wireless technologies, CCTV systems, and server/storage architectures.


Proficiency in solution design tools and technologies (e.g., network design software, CAD tools).


Excellent communication and presentation skills with the ability to convey technical concepts to diverse audiences.


Customer-focused mindset with a passion for delivering high-quality solutions and exceeding customer expectations.


Relevant certifications (e.g., CCNA, CWNA, MCSE, etc.) are a plus.



Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Job location: Ahmedabad (HO)Working Window : 6 days in a week. Time: 10:00 AM to 07:00 PM.