(16/05/2024) ServiceNow Functional Consultant

4 weeks ago


Delhi, India Comptech Associates Full time
About the Job:

Job Title: ServiceNow Functional Consultant

Duration: Fulltime

Location: India / Remote

JOB DESCRIPTION:

- 5-6 yrs of experience.- Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.- As a ServiceNow Functional Consultant with a minimum of 4 years of experience, you will play a crucial role in bridging the gap between business requirements and the technical implementation of the ServiceNow platform.- Your primary responsibility will be to understand and analyze client needs, design ServiceNow solutions, and guide the implementation and configuration of the platform.- You will collaborate closely with clients, stakeholders, and technical teams to ensure successful delivery of ServiceNow projects.

KEY RESPONSIBILITIES:

- Requirement Gathering and Analysis: Work closely with clients and stakeholders to understand their business needs and translate them into functional requirements for the ServiceNow platform.- Solution Design: Design and propose ServiceNow solutions that align with client requirements and best practices, considering the out-of-the-box capabilities of the platform.- Configuration and Customization: Configure and customize the ServiceNow platform based on the defined functional requirements, including forms, workflows, user roles, UI policies, and data integrations.- Process Improvement: Identify opportunities for process improvement and optimization within the ServiceNow platform and provide recommendations to enhance efficiency and productivity.- Collaboration and Communication: Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure smooth implementation and successful delivery of ServiceNow projects. Communicate effectively with stakeholders at all levels of the organization.- Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations and customizations to ensure they meet the defined functional requirements and quality standards.- Training and Documentation: Prepare training materials and deliver training sessions to end-users on ServiceNow functionalities and processes. Create comprehensive documentation, including functional specifications, user guides, and standard operating procedures.- Change Management: Support change management activities, including impact assessments, communication plans, and user adoption strategies, to ensure smooth transitions during ServiceNow implementations and upgrades.- Stay Updated with ServiceNow: Continuously enhance your knowledge of the ServiceNow platform, new features, and industry best practices. Stay informed about ServiceNow releases and roadmap updates.

QUALIFICATIONS AND SKILLS:

- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.- Minimum of 4 years of experience as a ServiceNow Functional Consultant or similar role.- Strong knowledge of the ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change Management, and Configuration Management Database (CMDB).- Proficiency in requirement gathering, process analysis, and solution design within the ServiceNow framework.- Familiarity with ITIL processes and best practices.- Excellent analytical and problem-solving skills, with the ability to understand complex business needs and translate them into practical ServiceNow solutions.- Strong communication and presentation skills, with the ability to effectively engage with clients, stakeholders, and technical teams.- Experience in conducting training sessions and preparing user documentation.- ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), are a plus.- Knowledge of IT Service Management (ITSM) principles and processes is highly desirable.

  • delhi, India Comptech Associates Full time

    About the Job:Job Title: ServiceNow Functional ConsultantDuration: FulltimeLocation: India / RemoteJOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.As a ServiceNow Functional Consultant with a minimum...


  • Delhi, India ProV Full time

    DescriptionDesignation:ServiceNow Functional ConsultantExperience:5+ Yrs.Location:Chennai / RemoteNo. of position:7Job type:PermanentServiceNow Functional Consultant:The Functional Consultant is required to work with customers and learn the business problems that need to be addressed and through applying technical analysis, recommend a solution. Is an expert...


  • Delhi, India ProV Full time

    DescriptionDesignation:ServiceNow Functional ConsultantExperience:5+ Yrs.Location:Chennai / RemoteNo. of position:7Job type:PermanentServiceNow Functional Consultant:The Functional Consultant is required to work with customers and learn the business problems that need to be addressed and through applying technical analysis, recommend a solution. Is an expert...


  • Delhi, India Comptech Associates Full time

    About the Job:Job Title:ServiceNow Functional AnalystDuration:FulltimeLocation:India / RemoteJOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.As a ServiceNow Functional Consultant with a minimum of 4...


  • Delhi, India Comptech Associates Full time

    Job Title:ServiceNow Functional AnalystDuration:FulltimeNo. of Positions: 1Location:India / RemoteNote: Required candidates to join with 30 days notice period.JOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care...


  • Delhi, India Comptech Associates Full time

    About the Job:Job Title:ServiceNow Functional AnalystDuration:FulltimeLocation:India / RemoteJOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.As a ServiceNow Functional Consultant with a minimum of 4...


  • Delhi, India Comptech Associates Full time

    Job Title:ServiceNow Functional AnalystDuration:FulltimeNo. of Positions: 1Location:India / RemoteNote: Required candidates to join with 30 days or less notice period.JOB DESCRIPTION:5-6 yrs of experience.Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and...


  • Delhi, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Delhi, Delhi, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Delhi, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Delhi, Delhi, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Delhi, India Comptech Associates Full time

    About the Job:Job Title: ServiceNow Functional AnalystDuration: FulltimeLocation: India / RemoteJOB DESCRIPTION:- 5-6 yrs of experience.- Shift timings – 2pm to 11 pm IST (40 hrs week full time resources) – should be available for on-call rotation during critical project releases and hyper-care times.- As a ServiceNow Functional Consultant with a minimum...


  • delhi, India Unikomm Full time

    Company DescriptionUniKomm is a leading digital transformation firm based in Riyadh and an Elite ServiceNow Partner. We were the first certified Saudi partner of ServiceNow Inc since 2014. We are also the only partner in the GCC to provide in-country ServiceNow cloud.Our teams are on a mission to help leading organizations in Saudi and the ME build develop...

  • ServiceNow Consultant

    3 weeks ago


    Delhi, India STAFIDE Full time

    Job DescriptionAbout us:Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we specialize...


  • Delhi, India STAFIDE Full time

    Job DescriptionAbout us:Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we specialize...


  • delhi, India Convergint Asia Pacific Full time

    About the Role:We are seeking a passionate and experienced ServiceNow consultant to join our team and play a pivotal role in leading the requirement, design, and development/implementation of the ServiceNow platform for a Public Transport Ticketing System project. You will be responsible for driving continuous improvement, streamlining processes, and...

  • Servicenow

    3 days ago


    Delhi, Delhi, India Ace Technologies Full time

    Working Hours: Have to work as per IST timings Fully remote work Please try and get me some resume son both jobs by tomorrow. There are multiple openings on both jobs below. ! Service Now Developer Must "Proactive Service Workflow experience" and "Account Lifecycle Events solutions" within ServiceNow’s Telecom Service Management (TSM) module. 1...

  • Servicenow

    2 days ago


    Delhi, Delhi, India Ace Technologies Full time

    ServiceNow TSM Developer / Order Management Module Must have TSM Order Management module development experience Location: India 5 openings Support the standup, configuration and implementation of ServiceNow s ITSM, ITOM, TSM, and TSOM modules Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and enhance Dashboards...


  • Delhi, India Thirdera Full time

    Thirderais lookingfor a highly skilledSenior Technical Consultant with ServiceNowto join our team!You can behome-based anywhere in India.What is Thirdera? Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the...


  • Delhi, India Thirdera Full time

    Thirderais lookingfor a highly skilledSenior Technical Consultant with ServiceNowto join our team!You can behome-based anywhere in India.What is Thirdera? Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the...