HR Generalist

3 weeks ago

Ahmedabad, India Ethos HR Full time

Role & responsibilities

  • Recruitment & Onboarding
  • Source, screen, interview, and select candidates for various roles (finance, accounting, auditing, support)
  • Manage the onboarding process (documentation, orientation, setting up systems/access)
  • Ensure smooth integration of new hires into teams
  • Employee Relations & Engagement
  • Act as a first point of contact for employee queries, grievances, and general HR support
  • Promote employee engagement initiatives (e.g., feedback, surveys, events)
  • Support performance review cycles and follow up on outcomes
  • HR Policies & Compliance
  • Implement and enforce HR policies consistent with Indian labour laws (and any client-specific or international standards, as required)
  • Maintain employee records and files accurately
  • Ensure statutory compliances (PF, ESI, labour laws, etc.)
  • Compensation & Benefits Administration
  • Assist payroll processing (coordination with payroll team / vendor)
  • Manage benefits administration and related communication
  • Training & Development Support
  • Coordinate training programs / workshops for employees
  • Help identify skill gaps in the teams
  • HR Reporting & Metrics
  • Prepare regular HR metrics / reports (turnover, hiring status, attendance, leave, etc.)
  • Analyze HR data and suggest improvements
  • Coordination with Global Clients / Teams
  • Communicate / coordinate with international clients or offshore teams as needed (UK, US, AU etc.)
  • Align HR practices as per global service standards of the company

Preferred candidate profile

  • Bachelors degree in Human Resources, Business Administration, or related field
  • 23 years of experience as an HR generalist, preferably in a BPO / accounting / audit outsourcing or service delivery environment
  • Familiarity with Indian labour laws, HR compliance, statutory requirements
  • Strong communication skills (written & verbal) in English
  • Good interpersonal skills; ability to handle employee relations diplomatically
  • Organized, with ability to multitask & manage priorities under tight deadlines
  • Comfort with working in UK shift / hours
  • Proficient with HRIS tools / MS Office (Excel, Word, PowerPoint); experience with any HR software is a plus

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