Retail State Head

2 months ago

Chennai, India Matrimony.com Limited Full time

Designation Title: State Head-Retail


Role: Regional Manager


Reporting to: Sr. VP & Business Head


Role Overview:


Custodian of P&L, Customer Delight and Brand Ambassador for the company in the assigned area


Key Responsibilities:


  • Responsible for P & L of the assigned area.
  • Responsible for setting up new Retail Branches in the Region including identifying the right location, brand positioning and launch Sales & Service operations.
  • Fore casting monthly/annual targets and executing them in a given time frame.
  • Loss prevention through implementing effective audit procedures and safety/security measures.
  • Heading the entire gamut of activities of the region pertaining to formulation of local marketing and retail strategies for brand building, initiating activation activities, store administration, staff management.
  • Expanding business by launching innovative promotional activities, campaigns and increased customer experience management.
  • Mentor, motivate and guide team members ensuring sales- business generation and achieving budgeted figures, and activity ratio on monthly basis.
  • Competent in Customer Retention (Loyalty) program conceptualization & execution.
  • Planning and executing Brand Launches, Brand Awareness and Brand Preference programs and Conduct regular Market Researches.
  • Expert in Rural/Outdoor Marketing – Brand Building, demand generation activities through Push-Pull Strategy and effective Rural Medias.
  • Report & Update on the daily Operations & MIS preparation of retails functionality to the Sales Function Team in Head office and ensuring implementation of SOPs for store functioning
  • Mentoring, Training & Supervising the sales performance of team members to ensure individual & group targets are met and operational efficiency in process too are met.
  • Overall accountability for ensuring that the accuracy and timeliness of MIS as per the organization policy or guidelines.
  • Creating & sustaining a dynamic environment that fosters high performance amongst team.


Skill and Competencies


  • Sales, Marketing, Business Development
  • Business Acumen
  • Analytics
  • Business process formulation


Education and Experience


Any Graduate/MBA/ PGDBA (Marketing)

10 to 15 years of experience in Retail Sales.


Job Location: Chennai

Matrimony.com Ltd is India's largest Wedtech company and the first pure play consumer internet business to get listed. our flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014).


The company provides both matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony.


With a strong leadership in matchmaking, the company has been expanding into the highly unorganized $55 billion marriage services Industry with WeddingBazaar and Mandap.com services. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.

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