Hardware Asset Management Analyst
2 weeks ago
AVASO Technology Solutions is currently seeking an Hardware Asset Management Analyst with a passion for the IT area.
As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.
We are an IT solution provider with coverage in more than 190+ countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.
AVASO offers you an excellent growth opportunity with a strong global company and good money.
Website: - Summary:
Position: Hardware Asset Management Analyst
Position Type: Full-Time Onsite Role
Location: Hyderabad, India
Required languages: English (Professional Speaking)
Job Description:
We are currently seeking Hardware Asset Management Analyst, Hyderabad, India- Full-Time On-Site Support Role.
The IT provisioning team is responsible for provisioning and deploying hardware to Salesforce users in the EMEA region and the timely and accurate recovery of Salesforce assets.
The provisioning specialist will have key responsibilities focused on management of cases through the Salesforce ticketing system (Support Force), provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.
Your primary focus will be providing hardware to new Salesforce employees, users who require
replacements through our Break-fix process, working hardware provisioning cases, shipping asset
recovery kits, tracking shipments, working asset collection cases, and updating asset records.
Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.
Responsibilities:
Managing case-work through our ticketing system.
Deploying and assigning hardware to users.
Contacting internal and external users for pickup and delivery information
Assembling collection boxes
Shipping asset return kits to internal and external users
Updating asset inventory records and support cases
Shipping and receiving Salesforce Assets
Required Skills/Experience:
Experience with Support Ticketing Systems
Proficient in Microsoft Excel, Google Sheets or similar software
Excellent interpersonal skills; ability to articulate verbally and written
Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to
deadlines where adaptability is imperative
Ability to juggle multiple projects and tasks, and to work with deadlines and in a fast paced
environment
Exhibit attention to detail
Demonstrate initiative
Ability to work independently
Skills & VISA Requirements:
Candidate must be legally authorized to work in Hyderabad, India without any need of Visa Sponsorship.
Exceptional technical and troubleshooting skills
Excellent written and verbal communications skills.
Comfortable operating in a fast-paced environment with minimal supervision.
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