Hardware Asset Management Expert

1 week ago


Delhi, Delhi, India AVASO Technology Solutions Full time

About Us:

AVASO Technology Solutions, a leading provider of IT services to national and international clients across multiple industries, is seeking a talented Hardware Asset Management Analyst to join our team.

As an AVASO employee, you will be part of a global organization with a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes.

We offer an excellent growth opportunity with a strong global company and competitive salary.

Job Description:

The IT provisioning team is responsible for provisioning and deploying hardware to Salesforce users in the EMEA region. The provisioning specialist will have key responsibilities focused on management of cases through the Salesforce ticketing system, provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.

Your primary focus will be providing hardware to new Salesforce employees, users who require replacements through our Break-fix process, working hardware provisioning cases, shipping asset recovery kits, tracking shipments, working asset collection cases, and updating asset records.

Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Responsibilities:
  • Managing case-work through our ticketing system
  • Deploying and assigning hardware to users
  • Contacting internal and external users for pickup and delivery information
  • Assembling collection boxes
  • Shipping asset return kits to internal and external users
  • Updating asset inventory records and support cases
  • Shipping and receiving Salesforce Assets
Requirements:

We are looking for a skilled professional with:

  • Experience with Support Ticketing Systems
  • Proficient in Microsoft Excel, Google Sheets or similar software
  • Excellent interpersonal skills; ability to articulate verbally and written
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
  • Ability to juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
  • Exhibit attention to detail
  • Demonstrate initiative
  • Ability to work independently

We estimate the salary for this position to be around ₹800,000 - ₹1,200,000 per annum, depending on experience and qualifications.



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