IT Asset Management Expert for ServiceNow
1 month ago
Overview
We are seeking an experienced IT asset management expert to enhance and maintain our ServiceNow solutions. As a key member of our team, you will be responsible for designing, implementing, and managing IT asset catalogs within the ServiceNow platform.
Key Responsibilities
- Catalog Development and Support: Design and implement IT asset catalogs, ensuring accurate and detailed asset information, and collaborate with cross-functional teams to define and refine asset categories and attributes.
- Integrations and Support: Develop and manage integrations between ServiceNow ITAM and other enterprise systems, provide technical support for integration issues, and implement necessary enhancements.
- Business Continuity Management: Contribute to business continuity planning related to IT asset management, identify risks, and recommend strategies to mitigate them.
- Hardware and Software Asset Manager Development and Support: Oversee the management of hardware assets, including procurement, lifecycle management, and compliance with policies, ensure accurate tracking and reporting of hardware assets, manage software asset processes, focusing on licensing, usage tracking, and compliance within ServiceNow.
- Quality Assurance and Documentation: Implement QA processes to validate the accuracy and reliability of ITAM data and workflows, develop and maintain comprehensive documentation for all ITAM processes and systems.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4-7 years of experience in ServiceNow IT asset management or related roles.
- Strong understanding of ServiceNow ITAM modules and functionalities.
- Experience with ITAM best practices and methodologies.
- Proficient in scripting and ServiceNow development (JavaScript, HTML, CSS).
About QBrainX
QBrainX is a leading organization in the technology industry, committed to delivering innovative solutions that drive business success. We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package, estimated to be around $120,000 per year.
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