IT Asset Management Specialist

3 weeks ago


Delhi, Delhi, India ThoughtSol Infotech Pvt. Ltd Full time

**Job Title:** IT Asset Executive

Job Summary:

The IT Assets Support role is responsible for assisting in the tracking, management, and reporting of all IT assets within the organization. This role involves monitoring asset lifecycle, maintaining inventory accuracy, and ensuring compliance with asset management policies.

Key Responsibilities:

  • Maintain and update the IT asset database with accurate and timely information.
  • Assist in the allocation, deallocation, and redistribution of IT assets (laptops, desktops, peripherals, etc.).
  • Track asset lifecycle, from procurement to retirement, ensuring proper disposal or recycling of retired assets.
  • Record any changes or transfers of ownership for IT assets across different departments.

Inventory Control:

  • Perform regular physical and virtual audits to ensure inventory accuracy.
  • Support in maintaining stock levels for commonly used hardware and peripherals.
  • Collaborate with procurement teams to ensure new hardware and software purchases are recorded and tracked properly.
  • Compliance & Reporting:
  • Ensure IT assets comply with company policies, licensing agreements, and legal requirements.
  • Generate reports on asset utilization, assignments, and availability for the IT management team.
  • Assist in asset audits and reconciliation efforts, ensuring transparency and compliance.

User Support:

  • Provide first-level support related to IT asset requests (hardware, software, etc.).
  • Address and troubleshoot basic issues related to IT assets, escalating complex problems to higher levels of support as needed.
  • Respond to service requests regarding asset replacements.
  • Documentation & Process Improvement:
  • Maintain clear and up-to-date documentation on IT asset management processes and policies.
  • Identify areas for process improvement in asset management and suggest recommendations to the IT Asset Manager.

Key Qualifications:

  • Bachelor's degree in information technology, Computer Science, or related field preferred, but not required.

Experience:

  • Previous experience in IT support or asset management is an advantage.
  • Knowledge of IT asset management software and inventory tools.

Technical Skills:

  • Basic understanding of IT hardware (laptops, desktops, servers, peripherals).
  • Familiarity with asset management tools and ticketing systems.
  • Proficient in MS Excel and report generation.

Soft Skills:

  • Excellent attention to detail and organizational skills.
  • Strong communication and interpersonal skills to liaise with other departments.
  • Ability to work independently and as part of a team.
  • Problem-solving skills with the ability to troubleshoot basic IT issues.

Work Environment:

Location: Onsite / Hybrid (as required)

Hours: Full-time, with occasional overtime during audits or large asset refreshes.



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