![Alp Consulting Limited](https://media.trabajo.org/img/noimg.jpg)
Service desk management
3 days ago
Roles & Responsibilities:- Provide Service Desk Voice Support to clients in Japanese language.- Manage Service Desk operations and ensure timely resolution of client issues.- Interpret and design a resolution based on deep product knowledge.- Maintain exceptional communication skills to keep world-class systems running smoothly.
Professional & Technical Skills:- Must To Have Skills: Service Desk Voice Support, Japanese.- Good To Have Skills: Knowledge of ITIL framework.- Experience in Service Desk Management.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.
Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Computer Science or a related field.- This position is based at our Bengaluru office.
Job Title:Hi ApplicantsHiring for a Job in a Reputed Organization (Product and Service based company) .Here is a Gateway to it, through ALP Consulting.RecruitingEmployment Type: PermanentExperience:Skills Required:Excellent Communication SkillsStrong Experience in :Job Location: Pan IndiaNote: Maximum 60 Days Notice Period will be Prioritized.
-
Service Desk Manager
2 weeks ago
Bengaluru, Karnataka, India RapidBraiins Full timeJoin Our Team as a Service Desk Manager at XYZ Company!Responsibilities:- Supervise the daily operations of the service desk team, ensuring efficient resolution of user issues.- Manage and prioritize service desk tickets, assign tasks, and track progress to meet SLA targets.- Develop and implement processes to enhance efficiency and customer satisfaction.-...
-
Service Desk Manager
2 weeks ago
Bengaluru, Karnataka, India Mobile Programming LLC Full timePosition: Service Desk ManagerAs a Service Desk Manager, you will be responsible for overseeing the daily operations of the service desk team to ensure timely and effective resolution of user issues and requests. Your role will involve: Managing and prioritizing service desk tickets, assigning tasks, and monitoring progress to meet SLA targets. Developing...
-
Service Desk Manager
1 week ago
Bengaluru, India Multinational Company Full timeProject Role: Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...
-
Service Desk Manager
1 week ago
Bengaluru, India Multinational Company Full timeProject Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep...
-
Service Desk Manager
2 months ago
Bengaluru, India Mobile Programming LLC Full timeNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...
-
Service Desk Manager
4 weeks ago
Bengaluru, India Mobile Programming LLC Full timeNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...
-
Service desk management
4 days ago
Bengaluru, India Alp Consulting Limited Full timeProject Role : Application Tech Support PractitionerProject Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product...
-
Service Desk Associate
2 weeks ago
Bengaluru, Karnataka, India CSC (Corporation Service Company) Full timeService Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...
-
Service Desk
3 weeks ago
Bengaluru, India SKYLARK HR SOLUTIONS Full timePOSITION: SERVICE DESK EXPERIENCE:2 + INTERVIEW LOCATION: PUNE ( WALK IN ) SALARY UPTO: 6 LPA JOB DESCRIPTION: Service Desk Excellent communication skills - CEFR : B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared Work experience on Service Desk with good knowledge on VPN, O365, remote support, active...
-
Managed Services Service Desk Coordinator
4 weeks ago
Bengaluru, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Service Desk Manager
4 weeks ago
Bengaluru, India RapidBraiins Full timeResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...
-
Service Desk Manager
2 months ago
Bengaluru, India RapidBraiins Full timeResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...
-
Service Desk Lead
2 weeks ago
Bengaluru, Karnataka, India Resillion Full timeJob DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...
-
Manager, IT Service Desk
2 weeks ago
Bengaluru, Karnataka, India Lighthouse Full timeWhat is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where...
-
Service Desk Manger
2 weeks ago
Bengaluru, Karnataka, India CGI Full timePosition Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel cloud...
-
IT Service Desk Lead
2 weeks ago
Bengaluru, Karnataka, India Resillion Full timeJob DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...
-
Service Desk Manger
1 month ago
Bengaluru, India CGI Full timePosition Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel...
-
Service Desk Manger
4 weeks ago
Bengaluru, India CGI Full timePosition Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel...
-
Service Desk Executive
4 weeks ago
Bengaluru, India Tekfortune India IT Pvt Ltd. Full time**Role/Title: Service Desk Executive** **Experience: 1-2 years** **Location: Bangalore location** **Contract to Hire Role** **Notice period : Immediate to 30 Days Max** **Key Skills: ITIL processes, End User Computing technologies, Networking Concepts** **Certification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+** **Job...
-
IT Service Desk Lead
2 weeks ago
Bengaluru, Karnataka, India MPC Moving Picture Company Full timeCompany Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...