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Relationship Manager
2 months ago
Position Title
Relationship Manager - Bancassurance IBL
Role Summary:
·Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
B Organizational Relationships
Reports To
Territory Manager/Area Manager
C Job Dimensions
Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Training
Branch Operations
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Sales
·Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
·Working jointing with the Branch Manager on Business Implementation plan
·Driving and motivating the branch staff along withRAMBORM and providing support for logging in applications sourced
·Tapping the right database of the branch and ensure authentic documentation
·Build relationship with theRAMBOSales/ operationsteamand ensure the business targets and Productivity targets of the allocated branches are met effectively
·Prospect and meet customers within and outside the Branch as when required
·To develop, agree and implement short term and long term plans to achieve sales targets
·To achieve branch RM activation targets
·Work collectively withRAMBOSales / operations teamand conduct joint sales calls as a team to achieve business nos.
·Seek commitment from the partner towards achievement of business objective
Relationship Management
·Managing the relationship between internal team and channel partner so as to
Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
·Provide all possible support to the channel partner as a face of parent company
·Effectively execute all Marketing activities as per Partners requirement
·Ensuring timely issuance of policies with resolving all pending etc.
·Adhere to the customer touch-point engagement in order to service his portfolio of customers
·To maintain the desired persistency ratio
·Prompt post-sales service with respect to all domains
·Strategize and interact closely with the RM on business plan execution
Ensure Compliance
·Ensure compliance to internal sales process & other compliance standards
· Should be process & product championto ensures adherence to policies andprocedures to cultivate a compliance culture in the team
MIS
·Adhering to the Training Road map.
·Providing timely reports to the Supervisor as per the requirement.
·Adhering to the TALIC code of conduct.
E Skills Required
Technical
·Product/Subject matter expertise
·Business perspective & planning
·Finance / Insurance industry awareness
·Self management
·Problem solving skills
·Peer level co-ordination and influencing skills
Behavioral
Essential
Desired
Interpersonal skills
·
Communication skills
·
Creative thinking skills
·
Supervising/Leadership skills
·
Teamwork Skills
·
Influencing skills
·
Relationship Building skills
·
Decision making skills
·
Language Skills
English, Locallanguage
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate
PG
Experience
0.5-4yearsin Sales (Insurance/ Financial ServiceBackground)
