Senior Executive/Assistant Manager

15 hours ago

Durgapur, India Spencers Retail Full time

Job Title: Assistant Manager HRBP
Location: Durgapur
Region Covered: East
Department: HR
Reporting To: HRBP Manager
Unit: Durgapur & siliguri
Job Purpose:
To support the HR Business Partner in executing HR operations and initiatives across
the East and East UP region. The role focuses on recruitment coordination, employee
engagement support, compliance tracking, grievance handling assistance, and
contributing to HR processes that enable store performance and employee
satisfaction.
Key Responsibilities:
Business & Financial:
Assist in implementing HR initiatives that support business KPIs such as productivity
and manpower cost.
Support in tracking and managing regional HR expenses within the allocated budget.
Operational HR:
Coordinate employee lifecycle processes including onboarding, documentation, and
exit formalities.
Conduct regular store visits to gather feedback and support HR health assessments.
Assist in setting up HR processes for new stores and team ramp-up activities.
Support performance management processes and documentation.
Ensure timely processing of payroll inputs and reimbursements.
Maintain compliance checklists and assist in statutory documentation.
Log and escalate employee grievances for timely resolution.
Maintain HR MIS and assist in system updates and reporting.
Monitor store hygiene and escalate deviations.
Talent & Capability Building:
Identify training needs in coordination with store teams and support execution of
training programs.
Assist in employee engagement activities and feedback collection.
Support retention initiatives and maintain attrition data.
Monitor brand staff service levels and escalate gaps.
Recruitment & Onboarding:
Coordinate hiring activities including scheduling, documentation, and follow-ups.
Maintain sourcing databases and vendor coordination.
Ensure smooth onboarding and induction of new hires.
Stakeholder & People Management:
Liaise with store managers and team leads to understand HR needs and provide
support.
Maintain communication with vendors (security, housekeeping) for compliance and
payment coordination.
Build rapport with internal teams and external partners for smooth HR operations.
Key Performance Indicators (KPIs):
Recruitment turnaround time
Onboarding experience feedback
Attrition tracking and reporting
Grievance resolution support
Training participation and feedback
Compliance documentation accuracy
Store visit reports and follow-up actions
Qualifications & Experience:
Education: MBA/PGDM in HR
Experience: 2-6 years in HR operations or generalist role, preferably retail/FMCG/QSR/Apparels

Competencies:
HR Process Orientation
Communication & Coordination
Problem Solving & Escalation
Ownership & Accountability
Stakeholder Support
Data Management & Reporting

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