Manager- Contract Management
20 hours ago
NTT DATA looking for a strategic and results-driven Manager Contract Management to lead the end-to-end lifecycle management of customer contracts, ensuring accuracy, compliance, and timely execution.
Location: Gurgaon
Shift: Must be open for 24*7 shift
Experience: Minimum 8 to 10 years in Order to Cash process of which 3 to 5 in a Management/ Supervisory role. Prior experience in Contract set-up role is a must. Proficiency in ERP systems and Excel required
Roles & Responsibilities:
- Oversee end-to-end contract lifecycle (review, execution, amendment, renewal, and closure)
- Serve as a strategic partner to Sales, Legal, Finance, and IT to improve order-to-cash processes.
- Oversee daily operations to ensure timely and accurate processing of contracts set up across geographies and business units.
- Monitor and drive performance metrics and ensure adherence to SLAs and KPIs.
- Lead continuous improvement initiatives to streamline processes, reduce cost, and enhance customer experience.
- Drive ERP optimization and automation for order management workflows.
- Ensure compliance with internal controls & audit requirements.
- Manage workforce planning, hiring, performance reviews, and career development for the contract management team.
If interested, please share your resume on
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