Grievance redressal officer

1 day ago


Delhi, India Salary champion Full time

Hiring: Manager – Grievance Redressal, Compliance & Collections | Richman Fincap LimitedRichman Fincap Limited is looking for a dynamic professional to lead our Customer Grievance, RBI Compliance, and Collections operations. Key ResponsibilitiesHandle end-to-end customer grievances as the Grievance Redressal Officer (GRO).Ensure full compliance with RBI guidelines & Fair Practices Code.Coordinate with regulatory bodies, prepare reports & manage audits.Lead and monitor collections performance, drive recovery strategies, and ensure ethical & compliant collections.Work closely with operations, legal, credit & risk teams for quick resolutions. Requirements5–8 years’ NBFC/BFSI experience in grievances, compliance, or collections.Strong understanding of RBI regulations & customer fairness norms.Excellent communication, problem-solving & team-management skills.



  • Delhi, India Salary champion Full time

    📌 Hiring: Manager – Grievance Redressal, Compliance & Collections | Richman Fincap LimitedRichman Fincap Limited is looking for a dynamic professional to lead our Customer Grievance, RBI Compliance, and Collections operations.🔎 Key ResponsibilitiesHandle end-to-end customer grievances as the Grievance Redressal Officer (GRO).Ensure full compliance...


  • delhi, India Salary champion Full time

    📌 Hiring: Manager – Grievance Redressal, Compliance & Collections | Richman Fincap LimitedRichman Fincap Limited is looking for a dynamic professional to lead our Customer Grievance, RBI Compliance, and Collections operations.🔎 Key ResponsibilitiesHandle end-to-end customer grievances as the Grievance Redressal Officer (GRO).Ensure full compliance...


  • Delhi, India Salary champion Full time

    📌 Hiring: Manager – Grievance Redressal, Compliance & Collections | Richman Fincap Limited Richman Fincap Limited is looking for a dynamic professional to lead our Customer Grievance, RBI Compliance, and Collections operations. 🔎 Key Responsibilities Handle end-to-end customer grievances as the Grievance Redressal Officer (GRO). Ensure full...


  • Delhi, India Salary champion Full time

    Richman Fincap Limited is looking for a dynamic professional to lead our Customer Grievance, RBI Compliance, and Collections operations. Key Responsibilities Handle end-to-end customer grievances as the Grievance Redressal Officer (GRO). Ensure full compliance with RBI guidelines & Fair Practices Code. Coordinate with regulatory bodies, prepare reports &...


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