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Front Office Executive

3 months ago

navi mumbai, India NDTS India (P) Limited Full time

Role Definition

Front Office Executive is one who is responsible for providing front desk support and performs variety of administrative tasks.


Responsibility Deliverable

1. Manage Phone calls

2. Visitors Management

3. Conference Room Bookings

4. Couriers Management

5. Ticket Booking

6. Attendance Management

7. Display Management

8. AMC & Repairs

9. Pantry Maintenance


Tasks & Activities


Front Office Management

Cleanliness & Housekeeping in reception area and entire office premises

Manage Phone calls

Handling and responding to calls.

Handle Mail and correspondence

Routing of customer calls to concerned person.

Visitors Management

Managing visitors with good hospitality

Direct visitors to the appropriate person and office

Conference Room booking

Manage conference room booking records.

Courier Management

Coordinating with courier services. Sending couriers and maintaining the registers accordingly.

Maintain proper Inward and outward registers.

Travel coordination

Coordination with staff at office and on-site for travel arrangements.

Coordinating Ticket bookings.

Booking tickets as per the requisition and approvals.

Card Management

Checking of statement with associated bills

Statement of cards sending to accounts before due date.

Display Management

Display Birthday Wishes, Motivational quotes & Welcome message for guest.

AMC & Repairs

Conduct repair and maintenance of office Infrastructure.

Ensure timely AMC of AC, Pest control, water dispenser, chairs, etc.

Pantry Maintenance

Supervise pantry activities.

Maintain stock of pantry supplies

Stationery Management

Assist HR in Stationery part.