Manager Sales

7 days ago

Thāne, Maharashtra, India upGrad Full time

You will be responsible for setting up and managing direct to consumer consultative sale team

Role & responsibilities

  • Leading a team of 10-15 Admissions Counsellors and 1-2 TLs.
  • Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets
  • Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management
  • Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel
  • Monitoring the training provided by Team Managers to existing Admissions Counsellors on Right profiling of learner, Program knowledge, Sales closure techniques
  • Controlling the attrition of team by managing and nurturing sales talent.
  • Setting up teams performance standards using key Input and Output metrics and monitor the teams overall performance against the set goals.
  • Establishing the uniqueness and effectiveness of upGrads model of online learning.

Preferred candidate profile

  • Individual with outstanding English communication (written and verbal) and interpersonal skills.
  • 3+ years of experience in sales in B2C ideally. Education sales experience preferred but not essential.
  • Experience of handling Inside Sales team will be an advantage
  • Solution oriented with effective problem-solving skills
  • Excellent People Orientation
  • Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders.
  • Individuals with the ability to approach any situation with patience and very strong empathy
  • Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets
  • Passion to always deliver the highest levels of customer service
  • Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable

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