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L&D Operations Specialist
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:Coordinate internal aspects of the Docebo LMS platform, including user management, system configuration, course uploads, enrollment, and notifications, in partnership with LMS stakeholders.Develop and maintain LMS reporting to track usage, course completion, and learning effectiveness.Develop and maintain SOP documentation for internal LMS processes and procedures.Serve as the primary point of contact for all LMS-related inquiries from employees.Troubleshoot and resolve employee support tickets regarding internal LMS issues.Content Management
:Organize team resources and project folders in a manner that drives collaboration and operational efficiency.Maintain a centralized repository for training resources, ensuring easy access and version control.Skills & Requirements:3 years in corporate learning and development.Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo.Experience configuring and managing projects using project management tools, Asana would be a plus.Excellent project management, organizational, and communication skills are a must-have.Experience using collaborative tools including Google Docs, Slides, Sheets, and Slack.Experience working with international teams and cross-cultural collaboration.Strong understanding of adult learning principles and instructional design methodologies.Experience with learning analytics and data visualization tools.Education Level: Bachelor’s Degree.Preferred Qualifications: CPA/MBA preferred.ModMed in India Benefit Highlights:High growth, collaborative, transparent, fun, and award-winning culture.Comprehensive benefits package including medical for you, your family, and your dependent parents.The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interestGlobal presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office based roles and remote availability,Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed.ModMed Benefits Highlight:At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.Generous Paid Time Off and Paid Parental Leave programs,Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.