Senior Manager
4 months ago
Job Purpose
• To monitor and action on the fraud alerts generated by the Enterprise fraud module in real time and resolve queued alerts according to the defined scope guidelines.
Key Result Areas:
• Responsible for the prevention and detection of potential frauds through timely review of alerts generated by EFM system.
• Organize and prioritizes action on alerts as per defined guidelines.
• Perform preliminary investigations of actual and suspected fraud activities, providing oversight and appropriate resolution and take a decision to allow or stop the ongoing transaction.
• Reduce fraud losses by ensuring timely action/stoppage of cases where funds of the bank or bank’s customer may be going to fraudsters.
• Liaise with various teams on the alerts received for recalling of funds or taking any/all other immediate actions to safeguard the Bank and customers’ interests.
• Accurately document all actions taken on an alert and update in Case Management System (CMS).
• To gather, record and securely retain evidence relating to an investigation in accordance with the laid down guidelines of FP&I Division.
• Maintains awareness of key process changes, system changes and how they impact the Fraud Risk.
• Effectively communicates emerging and/or changing Fraud risk and related control opportunities and enhancements to Head of FP&I. Classification: Internal Use
• Produce appropriate analytical results obtained from the actions on the fraud alerts received.
• Contribute to the creation/enhancement of fraud scenarios, by providing analytical data to support decisions.
• Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures.
• To produce timely alert action reports / MIS to the Head of FP&I and relevant managers as appropriate.
• Assist in the development and delivery of, and to participate in education, training and awareness activities as part of the fraud awareness program.
• Communicate sensitively and effectively using plain language.
Operating Environment, Framework and Boundaries, Working Relationships
• Highly specialized role that involves study of all fraud alerts assigned and extract relevant information without disturbing the sequences so as to ensure that the findings are helpful and admissible in external investigation/ court of law.
• Requires a disciplined approach when reviewing fraud alerts as per its severity and weightage so as to ensure that alerts with high value are actioned on priority.
• Follow policies and procedures, complete tasks promptly and correctly and on time, and support the company’s goals, values & SPIRIT.
• Sound knowledge of Banking products & processes required for conducting Fraud alert review & investigation.
• Must possess advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Access), Power BI etc.
• Requires an analytical ability and competency in SQL query language and working with relational databases.
Problem Solving
• Use own initiative, sound judgement and experience to reach appropriate decisions in accordance with the aims and objectives of the FP&I Division.
• Excellent Analytical skills are needed to understand the data gathered and present it in an MIS form to identify the gaps in processes from the perspective of inherent fraud risks and recommend changes to prevent fraud and under the intricacies of the investigation.
• Exercise control over preparation and submission of MIS reports.
• Tracks and assesses fraud risks and fraud trends in the region and their impact on the Bank.
Decision Making Authority & Responsibility
• Main responsibility will be prevention and detection of potential frauds through review of alerts generated by the Enterprise fraud module in real time.
• Conduct preliminary investigation to validate the transaction Classification: Internal Use information received through the alerts and take a real time decision to allow or stop the ongoing transaction.
• Will be responsible for forensically examine case details and securely retain evidence relating to an investigation in accordance with the laid down guidelines of FP&I Division.
• Will be responsible to reduce fraud losses (current or future) for the Bank and its customers.
• Recommendations towards improvement of processes.
• Maintain confidentiality of the information reviewed regarding the Bank, its customers and employees, at all times.
Knowledge, Skills and Experience
• Preferably a Certified Fraud Examiner (CFE).
• Bachelor’s Degree from an accredited university in Accounting & Auditing, Criminal Justice, or related field and a minimum of 7-10 years of banking experience of which 5-7 years should be with Fraud investigations.
• Strong knowledge of a Bank's lending and operations products and services and other Banking operational policies and procedures
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to work with little or no supervision while performing duties.
• Excellent written and verbal communication with the ability to create clear and concise summary documents of ongoing investigations.
• Ability to analyze complex situations and resolve them, makes recommendations, and/or escalates arising issues timely.
• Ability to interact and communicate effectively with all management levels to assess business needs in a professional manner.
• Must possess advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Access), Power BI etc.
• Requires an analytical ability and competency in SQL query language and working with relational databases.
• Ability to handle pressure and tough situations.
• Ability to work in Shifts.
-
Senior Claims Manager
4 months ago
Bangalore Urban, India Arcadis Full timeRole Description:Full time position under the Technical Advisory – Asset Advisory Services Sector as a subject-matter expert on Forensic Delay Analysis and Schedule review that can lead the delivery of projects ensuring client satisfaction. The candidate is expected to have effective project management skills and good communication and collaboration...
-
Senior Claims Manager
3 months ago
Bangalore Urban, India Arcadis Full timeRole Description: Full time position under the Technical Advisory – Asset Advisory Services Sector as a subject-matter expert on Forensic Delay Analysis and Schedule review that can lead the delivery of projects ensuring client satisfaction. The candidate is expected to have effective project management skills and good communication and collaboration...
-
Manager/Senior Manager- Total Rewards
4 days ago
Bangalore Urban, India Infosys Full timeInfosys Limited, global leader in next-generation digital services and consulting enterprise is looking Manager/Senior Manager for Compensation team. The incumbent is expected to manage C&B programs. Ideal candidates would have in-depth experience in Total Rewards Strategy with previous exposure on handling Leadership level compensation plan for global...
-
Manager/Senior Manager- Total Rewards
4 days ago
Bangalore Urban, India Infosys Full timeInfosys Limited, global leader in next-generation digital services and consulting enterprise is looking Manager/Senior Manager for Compensation team. The incumbent is expected to manage C&B programs. Ideal candidates would have in-depth experience in Total Rewards Strategy with previous exposure on handling Leadership level compensation plan for global...
-
Senior DA Manager
2 months ago
Bangalore Urban, India Clutterbot Full timeAbout ClutterbotImagine a world where you never have to worry about picking up clutter again! At our robotics startup, we understand the challenges families face trying to balance work and daily responsibilities while keeping their homes tidy. That's why we're developing a cutting-edge household robot that will revolutionize the way you live. This safe and...
-
Senior DA Manager
2 months ago
Bangalore Urban, India Clutterbot Full timeAbout Clutterbot Imagine a world where you never have to worry about picking up clutter again! At our robotics startup, we understand the challenges families face trying to balance work and daily responsibilities while keeping their homes tidy. That's why we're developing a cutting-edge household robot that will revolutionize the way you live. This safe and...
-
Senior System Manager II
2 weeks ago
Bangalore Urban, India Novo Nordisk Full timeThe PositionAs a Senior System Manager -II at Novo Nordisk, your key responsibilities will include:Oversee operations and maintenance of systems, user access management.Responsible for system audits, Information Technology Risk Assessment (ITRA).Evaluate the Enterprise Architecture and craft a forward-thinking IT system strategy to propel the organization's...
-
Senior Manager
4 weeks ago
Bangalore Urban, India Mashreq Full timeJob Purpose• Lead and oversee the strategic operations of the Cyber Defense Center (CDC) to ensure effective monitoring, detection, analysis, and response to advanced cybersecurity threats. • Develop and implement security strategies, policies, and procedures to manage and mitigate risk across organization • Guide and mentor the team in using SIEM...
-
Senior Manager
4 weeks ago
Bangalore Urban, India Mashreq Full timeJob Purpose • Lead and oversee the strategic operations of the Cyber Defense Center (CDC) to ensure effective monitoring, detection, analysis, and response to advanced cybersecurity threats. • Develop and implement security strategies, policies, and procedures to manage and mitigate risk across organization • Guide and mentor the team in using SIEM...
-
Senior Manager- Legal
4 weeks ago
Bangalore Urban, India Cashfree Payments Full timeRole : We are looking for a Senior Manager- Legal with 7 - 10 years’ experience to support our rapidly growing team.Job brief :Litigation Management and Administration, providing effective strategy for management and resolution of disputes and implementation of suitable strategy for mitigating risk arising from such disputes as well as other contentious...
-
Senior Manager- Legal
4 weeks ago
Bangalore Urban, India Cashfree Payments Full timeRole : We are looking for a Senior Manager- Legal with 7 - 10 years’ experience to support our rapidly growing team. Job brief : Litigation Management and Administration, providing effective strategy for management and resolution of disputes and implementation of suitable strategy for mitigating risk arising from such disputes as well as other...
-
Senior Sales Manager
4 weeks ago
Bangalore Urban, India Prodapt Full timeWe are seeking an enthusiastic and high-energy Senior Sales Manager to spearhead our sales strategy and execution across our business market. This role is pivotal in driving growth through strategic selling and solution-oriented engagement, making a direct impact on the success and expansion of our company. The ideal candidate will be a dynamic leader...
-
Senior Sales Manager
4 weeks ago
Bangalore Urban, India Prodapt Full timeWe are seeking an enthusiastic and high-energy Senior Sales Manager to spearhead our sales strategy and execution across our business market. This role is pivotal in driving growth through strategic selling and solution-oriented engagement, making a direct impact on the success and expansion of our company. The ideal candidate will be a dynamic leader with a...
-
Senior Manager of Software Development
5 months ago
Bangalore Urban, India Oracle Full timeAs the Senior Manager of Software Development at Virtual Node, your main responsibility will be to build and lead a crucial component used for running multiple OCI services. The team's goal is to enhance and improve serverless Kubernetes capabilities and meet aggressive roadmap commitments to support growing business needs. You will be in charge of building...
-
Senior Manager of Software Development
5 months ago
Bangalore Urban, India Oracle Full timeAs the Senior Manager of Software Development at Virtual Node, your main responsibility will be to build and lead a crucial component used for running multiple OCI services. The team's goal is to enhance and improve serverless Kubernetes capabilities and meet aggressive roadmap commitments to support growing business needs. You will be in charge of building...
-
Senior Account Manager
1 month ago
Bangalore Urban, India Featherlite Full timeRole Overview: We are seeking an experienced Senior Manager - Finance, Accounting & Taxation to lead our finance operations, ensuring compliance, accuracy, and efficiency in all financial transactions. The role involves overseeing accounts payable, accounts receivable, and taxation functions, while driving team performance and supporting strategic financial...
-
Senior Product Manager
2 weeks ago
Bangalore Urban, India Eton Solutions LP Full timeJob Summary: We are looking for an experienced and driven Senior Product Manager with expertise in investment reporting and data visualization to join our team in Bangalore. As a senior individual contributor, you will own the strategy, development, and delivery of reporting solutions that empower investment teams with actionable insights. Your ability to...
-
Senior Product Manager
3 weeks ago
Bangalore Urban, India Eton Solutions LP Full timeJob Summary:We are looking for an experienced and driven Senior Product Manager with expertise in investment reporting and data visualization to join our team in Bangalore. As a senior individual contributor, you will own the strategy, development, and delivery of reporting solutions that empower investment teams with actionable insights. Your ability to...
-
Senior Manager Strategic Talent Sourcing
1 month ago
Bangalore Urban, India Intuit Full timeSenior Manager- Strategic Sourcing Reporting into the Director Strategic Sourcing & Talent Intelligence, the Senior Strategic Talent Sourcing Manager is a key member of our Talent Acquisition organization who will lead, and develop an outstanding team of talent sourcers and help create Intuit’s pipelining strategies. This leader will guide the team to...
-
Associate Director/ Senior Manager- Sales
3 weeks ago
Bangalore Urban, India Mediafirewall Full timeJob Role: Associate Director (1 Position) & Senior Manager (2 Open position)– International B2B SalesLocation: On-Site (Bangalore)Open positions : 3 - (1 Associate Director, 2- Senior Manager) Job Description:We are seeking a highly driven and experienced professional to join our team as an Associate Director – International B2B Sales. In this leadership...