Senior Customer relationship Manager

2 days ago

Egmore, India Merloam - An elephantine group Full time

Job Title: Senior CRM (Customer Relationship Manager)

Location: NEXGeN 360 Digital Marketing Agency
Salary: ₹15,000 – ₹18,000 per month

Job Summary:

We are seeking a dynamic and client-focused Senior CRM to manage customer relationships and ensure smooth coordination across our creative and technical teams. The ideal candidate will have excellent communication, planning, and organizational skills to handle multiple clients, plan shoots, follow up with internal teams, and generate reports for day-to-day operations.

Key Responsibilities:

  • Manage and maintain strong relationships with 15+ clients to ensure satisfaction and retention.
  • Plan and coordinate shoot schedules with videographers and ensure timely execution.
  • Follow up regularly with clients, editors, videographers, and the social media team to track deliverables and progress.
  • Prepare and maintain daily reports on client interactions, project status, and team follow-ups.
  • Act as the primary point of contact between clients and the agency.
  • Coordinate with the creative team to ensure all deliverables align with client expectations and deadlines.
  • Proactively resolve client concerns, providing excellent service and timely updates.
  • Support the management team in implementing strategies to enhance client engagement and project success.
  • Handling and updating payment status for the client.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, HR, or related field.
  • 3-8years of experience in customer relationship management, client servicing, or account management (preferably in a digital marketing/creative industry).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple clients and projects simultaneously under tight deadlines.
  • Proficiency in MS Office / Google Workspace for reporting and coordination.

Perks & Benefits:

  • Competitive salary package (₹15,000 – ₹18,000).
  • Exposure to a wide range of clients and projects in digital marketing.
  • Opportunity to work closely with creative professionals (editors, videographers, content creators).
  • Career growth in a fast-paced and innovative agency environment.

Job Types: Full-time, Permanent

Pay: ₹180, ₹216,000.00 per year

Experience:

  • CRM: 1 year (Preferred)

Location:

  • Egmore, Chennai, Tamil Nadu (Preferred)

Work Location: In person

Speak with the employer

  • Senior Customer relationship Manager

    2 weeks ago

    Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Title: Senior CRM (Customer Relationship Manager)Location: NEXGeN 360 Digital Marketing AgencySalary: ₹15,000 – ₹18,000 per monthJob Summary:We are seeking a dynamic and client-focused Senior CRM to manage customer relationships and ensure smooth coordination across our creative and technical teams. The ideal candidate will have excellent...

  • Sales Manager

    2 weeks ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring Sales Manager ( Steel and Pipe Distribution ) for a leading Manufacturing CompanyJob Summary:*We're seeking an experienced Sales Manager to lead our sales team and drive business growth for our steel and pipe distribution company. The successful candidate will have a strong track record of sales leadership, team management, and customer...

  • Sales Manager

    2 days ago

    Egmore, India Sanvi Engineering And Business Consulting Solutions Full time

    We are hiring Sales Manager ( Steel and Pipe Distribution ) for a leading Manufacturing Company Job Summary:* We're seeking an experienced Sales Manager to lead our sales team and drive business growth for our steel and pipe distribution company. The successful candidate will have a strong track record of sales leadership, team management, and customer...

  • Customer Relationship Executive

    3 days ago

    Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Responsibilities: 1. Maintaining fruitful relationships with existing customers. 2. Coordination for Sales and material follow ups. 3. Knowledge in Import and Export or Shipping Preferable. Male Preferable. Any Degree - Freshers / Experience. Immediate Joining is Prefereed. **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹10,000.00...

  • Corporate Sales Manager

    2 weeks ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are hiring Corporate Sales Manager for a leading Chocolate BrandResponsibilitiesA Corporate Sales Manager for a leading chocolate brand with 10 years of experience will lead sales teams to achieve revenue and market share goals. Key responsibilities include:*Sales Strategy and Planning:*Developing and executing sales strategies to drive business...

  • Corporate Sales Manager

    2 weeks ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are hiring Corporate Sales Manager for a leading Chocolate BrandResponsibilitiesA Corporate Sales Manager for a leading chocolate brand with 10 years of experience will lead sales teams to achieve revenue and market share goals. Key responsibilities include:*Sales Strategy and Planning:*Developing and executing sales strategies to drive business...

  • Corporate Sales Manager

    2 days ago

    Egmore, India Sanvi Engineering And Business Consulting Solutions Full time

    We are hiring Corporate Sales Manager for a leading Chocolate Brand ResponsibilitiesA Corporate Sales Manager for a leading chocolate brand with 10 years of experience will lead sales teams to achieve revenue and market share goals. Key responsibilities include: *Sales Strategy and Planning:* Developing and executing sales strategies to drive business growth...

  • Client Relationship Executive

    1 week ago

    Egmore, India Maruthi Plastics & Packaging Chennai Pvt Ltd. Full time

    Looking for account executive - Client Handling - Customer end to end follow up - Database Maintenance *Logistics Knowledge *Knowledge in tally **Salary**: From ₹15,000.00 per month Ability to commute/relocate: - pantheon road,egmore,, Egmore - 600008, Tamil Nadu: Reliably commute or planning to relocate before starting work...

  • Business Development Manager

    7 days ago

    Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Title: Business Development Manager (BDM)Salary Range: ₹20,000 – ₹25,000 (per month) + Petrol AllowanceIndustry: Digital MarketingExperience Required: Proven experience in the digital marketing industryJob SummaryWe are seeking an experienced and results-driven Business Development Manager (BDM) to join our team. The ideal candidate will be...

  • Customer Billing Representative

    2 weeks ago

    Egmore, Tamil Nadu, India Makers Pharma Pvt Ltd Full time ₹ 1,70,000 - ₹ 20,00,000 per year

    Key Roles Include:-Invoice Preparation and ManagementGenerate accurate invoices based on products/services delivered.Ensure invoices comply with company policies and client contracts.Send invoices to clients/customers on time.Billing System ManagementEnter billing data into accounting or ERP systems.Maintain and update billing software with relevant...