Senior Customer relationship Manager

1 week ago

Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 1,50,000 - ₹ 2,16,000 per year

Job Title: Senior CRM (Customer Relationship Manager)

Location: NEXGeN 360 Digital Marketing Agency

Salary: ₹15,000 – ₹18,000 per month

Job Summary:

We are seeking a dynamic and client-focused Senior CRM to manage customer relationships and ensure smooth coordination across our creative and technical teams. The ideal candidate will have excellent communication, planning, and organizational skills to handle multiple clients, plan shoots, follow up with internal teams, and generate reports for day-to-day operations.

Key Responsibilities:

  • Manage and maintain strong relationships with 15+ clients to ensure satisfaction and retention.
  • Plan and coordinate shoot schedules with videographers and ensure timely execution.
  • Follow up regularly with clients, editors, videographers, and the social media team to track deliverables and progress.
  • Prepare and maintain daily reports on client interactions, project status, and team follow-ups.
  • Act as the primary point of contact between clients and the agency.
  • Coordinate with the creative team to ensure all deliverables align with client expectations and deadlines.
  • Proactively resolve client concerns, providing excellent service and timely updates.
  • Support the management team in implementing strategies to enhance client engagement and project success.
  • Handling and updating payment status for the client.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, HR, or related field.
  • 3-8years of experience in customer relationship management, client servicing, or account management (preferably in a digital marketing/creative industry).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple clients and projects simultaneously under tight deadlines.
  • Proficiency in MS Office / Google Workspace for reporting and coordination.

Perks & Benefits:

  • Competitive salary package (₹15,000 – ₹18,000).
  • Exposure to a wide range of clients and projects in digital marketing.
  • Opportunity to work closely with creative professionals (editors, videographers, content creators).
  • Career growth in a fast-paced and innovative agency environment.

Job Types: Full-time, Permanent

Pay: ₹180, ₹216,000.00 per year

Experience:

  • CRM: 1 year (Preferred)

Location:

  • Egmore, Chennai, Tamil Nadu (Preferred)

Work Location: In person

Speak with the employer

  • Corporate Sales Manager

    6 days ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are hiring Corporate Sales Manager for a leading Chocolate BrandResponsibilitiesA Corporate Sales Manager for a leading chocolate brand with 10 years of experience will lead sales teams to achieve revenue and market share goals. Key responsibilities include:*Sales Strategy and Planning:*Developing and executing sales strategies to drive business...

  • Corporate Sales Manager

    6 days ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are hiring Corporate Sales Manager for a leading Chocolate BrandResponsibilitiesA Corporate Sales Manager for a leading chocolate brand with 10 years of experience will lead sales teams to achieve revenue and market share goals. Key responsibilities include:*Sales Strategy and Planning:*Developing and executing sales strategies to drive business...

  • Assistant Manager, Business Development

    3 days ago

    Egmore, Tamil Nadu, India Maruthi Plastics & Packaging Chennai Pvt Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a dynamic and result-driven Assistant Manager - Sales to drive business growth, manage existing customers, and expand our presence. This role requires strong sales acumen, leadership skills, and the ability to develop strategic relationships.Responsibilities:Manage and grow business from existing customers.Identify and onboard new...

  • Senior Fashion Designer

    2 weeks ago

    Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    ob Title: Senior Fashion DesignerBrand: Alfa Designer BlouseLocation: [5, Mylai Ranganathan St, T. Nagar, Chennai, Tamil Nadu 600017]Salary: ₹20,000 – ₹25,000 per monthExperience Required: 5 yearsRole Overview:We are looking for a skilled and creative senior fashion designer with a strong background in designing exclusive, modern, and traditional...

  • Branch Manager

    1 week ago

    Egmore, Tamil Nadu, India V Mayukh Engineering Solutions And Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Looking for a dynamic and result-oriented Branch Manager -Oversee branch operations and ensure efficiency in day-to-day activities.Develop and implement strategies to achieve sales, revenue, and profitability targets.Identify new business opportunities and build long-term client relationships.Lead, mentor, and motivate the branch team to achieve performance...

  • Customer Billing Representative

    6 days ago

    Egmore, Tamil Nadu, India Makers Pharma Pvt Ltd Full time ₹ 2,04,000 - ₹ 2,40,000 per year

    Key Roles Include:-Invoice Preparation and ManagementGenerate accurate invoices based on products/services delivered.Ensure invoices comply with company policies and client contracts.Send invoices to clients/customers on time.Billing System ManagementEnter billing data into accounting or ERP systems.Maintain and update billing software with relevant...

  • Business Development Manager

    24 hours ago

    Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 2,64,000 - ₹ 3,36,000 per year

    Job Title: Business Development Manager (BDM)Salary Range: ₹22,000 – ₹28,000 (per month) + Petrol AllowanceIndustry: Digital MarketingExperience Required: Proven experience in the digital marketing industryJob SummaryWe are seeking an experienced and results-driven Business Development Manager (BDM) to join our team. The ideal candidate will be...

  • Senior Site Engineer

    2 weeks ago

    Egmore, Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are hiring Senior Site Engineer for a leading Construction CompanyOverviewThe Site Engineer plays a vital role in ensuring that construction projects run smoothly, efficiently, and according to specifications. Located in Nungambakkam, this position is essential for overseeing the day-to-day operations at construction sites, from planning and design to the...

  • CRM coordinator

    4 days ago

    Egmore, Tamil Nadu, India Merloam - An elephantine group Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Job Title: Customer Relationship Management (CRM) CoordinatorLocation: [Wellington Estate, Ethiraj Salai, Egmore-600008]Salary: ₹13,000 – ₹16,000 per monthAbout the RoleWe are looking for a Customer Relationship Management (CRM) Executive to join our NEXGeN 360 DMA team. The ideal candidate will be responsible for building strong client relationships,...

  • Sales Executive

    3 days ago

    Egmore, Tamil Nadu, India Dugar Finance & Investments Ltd Full time ₹ 14,40,000 - ₹ 36,00,000 per year

    Job descriptionJob Title - Sales Manager - LAPLocation - Chennai, Coimbatore, Thiruvallur, Kanchipuram, Kallakurichi , Trichy , Dindugal, Tirunelveli & KumbakonamJob Summary: We are seeking an experienced Assistant Manager - MSME LAP to join our team in Chennai, Trichy, or Coimbatore. The successful candidate will be responsible for mobilizing business...