Zoho Support Specialist Internship
3 weeks ago
We are offering an exciting internship opportunity as a Zoho Support Specialist. This internship program will provide hands-on experience and exposure to the world of technical support, focusing specifically on Zoho products and services. As a Zoho Support Specialist intern at Pinerium, you will have the chance to work closely with our experienced Zoho support team, gain valuable skills, and contribute to providing exceptional customer support.
Responsibilities:
- Assist in addressing client inquiries and providing technical support for Zoho products and services.
- Collaborate with the support team to troubleshoot and resolve technical issues reported by clients.
- Learn and become proficient in using Zoho applications to effectively assist clients.
- Contribute to the creation and maintenance of support documentation and knowledge base articles.
- Participate in client onboarding activities, assisting with setup and configuration of Zoho solutions.
- Gain exposure to customer relationship management by actively engaging with clients and ensuring their satisfaction.
- Collaborate with cross-functional teams to identify and communicate client feedback for product improvement.
- Stay updated on the latest features, updates, and enhancements in Zoho products to provide accurate information to clients.
- Assist in training clients on using Zoho software effectively.
Requirements
- Currently pursuing a degree in a relevant field, such as Computer Science, Information Technology, or a related discipline.
- Strong interest in technology and a passion for providing excellent customer support.
- Basic understanding of software applications and troubleshooting methodologies.
- Excellent communication skills, both verbal and written.
- Detail-oriented with strong organizational skills.
- Ability to work effectively in a team and collaborate with colleagues.
- Demonstrated problem-solving and analytical thinking abilities.
- Prior experience or familiarity with Zoho products is a plus but not required.
Benefits
- Gain practical experience in technical support, specifically with Zoho products and services.
- Collaborate with experienced professionals and learn from their expertise.
- Develop valuable skills in customer support, problem-solving, and communication.
- Enhance your understanding of Zoho applications and their functionalities.
- Gain exposure to working in a dynamic and fast-paced environment.
- Opportunity to contribute to real customer support activities and make a meaningful impact.
Requirements
Minimum 1 year experience as a Product Owner or similar role, preferably with a focus on Zoho solutions. Bachelor's degree in Computer Science, Engineering, Business, or a related field. Strong knowledge of the Zoho product suite, including Zoho CRM, Zoho Books, Zoho Projects, etc. Excellent understanding of agile methodologies and experience working in agile development environments. Proficient in gathering and analyzing business requirements, writing user stories, and managing product backlogs. Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels. Self-motivated, detail-oriented, and able to prioritize and manage multiple tasks simultaneously. Zoho certifications, such as Zoho Certified Developer or Zoho Certified Consultant, are desirable.
-
Zoho Support Specialist
3 weeks ago
india Pinerium Full timeJob Description We are seeking dedicated and knowledgeable Zoho Support Specialist to join our team.As Zoho Support Specialist at Pinerium, you will be responsible for providing exceptional technical support. Also, assistance to our clients using Zoho products and services. Your role will encompass understanding customer issues, working within Zoho's system...
-
Zoho Implementation Specialist
3 weeks ago
india Pinerium Full timeJob Description We are seeking a highly skilled and motivated Zoho Implementation Specialist to join our team. As a Zoho Implementation Specialist at Pinerium, you will be responsible for the successful implementation of Zoho solutions for our clients. You'll collaborate closely with our Zoho Account Manager, Zoho support, and development teams to ensure...
-
Zoho Product Owner Internship
1 week ago
india Pinerium Full timeJob Description Join us to gain hands-on experience in driving the development and success of our Zoho solutions. As a Zoho Product Owner Intern at Pinerium, you will contribute to client satisfaction and business growth by collaborating with stakeholders, defining product vision, and supporting the delivery of high-quality Zoho solutions. Responsibilities: ...
-
Marketing Specialist
3 days ago
india Zoho Corporation B.V. Full timeJob Description Our UK team is looking for a Marketing Specialist to support our growing set of products in Europe. The Marketing Specialist is responsible for end-to-end marketing campaigns, aiming to increase the adoption of products and portfolios in the UK.Are you a dynamic and enthusiastic Marketing Specialist, eager to support our marketing efforts? Do...
-
Zoho CRM Specialist | ZR_340_JOB
3 weeks ago
india PeoplePartners Inc Full timeJob Description This is a remote position. Job Overview Seeking a CRM Specialist with in-depth expertise in Zoho CRM, Zoho Marketing Plus, and Zoho Analytics. While familiarity with Zoho One is advantageous, the primary focus is on candidates adept in managing and integrating these individual Zoho applications. This role demands technical...
-
Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Junior Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Junior Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Junior Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Junior Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Junior Customer Support Representative
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Zoho Zia Specialist
4 weeks ago
india RSM Atlanta LLC Full timeJob Description This is a remote position. Duties and Responsibilities: 1. Zoho Zia Integration: Integrate Zoho Zia into existing Zoho CRM or Zoho Desk workflows to enhance automation and efficiency. Configure Zia's capabilities to align with organizational goals and requirements. 2. Zia Customization and Configuration: Customize Zia's...
-
Customer Support Engineer
3 weeks ago
india Zoho Corporation B.V. Full timeJob Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to...
-
Zoho Developer
3 weeks ago
india Pinerium Full timeJob Description We are seeking a skilled and motivated Zoho Developer to join our team. As a Zoho Developer at Pinerium, you will be responsible for designing, developing, and implementing customized Zoho applications and solutions to meet our clients' business needs. You will collaborate with cross-functional teams and clients to gather requirements, build...
-
Zoho Developer
6 days ago
india ITP Media Group Full timeJob Description We are looking to hire a Zoho Developer who has at least 2 years of experience implementing Zoho products and should have hands on experience working on Zoho CRM, Books and Creator.As a Zoho Developer you'll need to: Implementation, customization, and administration of a suite of Zoho One applications including ZOHO CRM, Books, Analytics,...
-
Zoho Developer
6 days ago
india Levi & Korsinsky, LLP Full timeAbout Us: Levi & Korsinsky is committed to advocating for shareholders and consumers, seeking justice from major corporations and their executives. With decades of experience, our attorneys have established groundbreaking legal precedents in high-stakes securities and class action lawsuits nationwide. Our rapidly expanding marketing division is part of an...
-
Research & Engineering Scientist
4 weeks ago
india Zoho Full timeZoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business...
-
Zoho Consultant
3 weeks ago
india Erphub Full timeJob Description About Erphub: Erphub, a U.S.-based Certified Zoho Partner, specializes in affordable business process automation for small businesses. We provide a dynamic work environment, promoting professional growth, competitive compensation, and work-life balance. Join our team to innovate and empower businesses with cutting-edge solutions.Position...
