Customer Support Representative

3 weeks ago

india Zoho Corporation B.V. Full time
Job Description

Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.

This is an excellent opportunity for a self-starter with a passion for Customer Support to gain valuable experience and grow within the organization.

About us

Welcome to the fascinating world of Zoho, where innovation, efficiency, and customer-centric solutions converge to transform businesses across the continent. As one of the leading providers of cloud-based software and services, Zoho has been at the forefront of empowering organizations of all sizes to thrive in the digital age.

Privately held and deeply committed to solving problems through global collaboration, our organisation believes in experimentation, iteration, and following your instincts.

Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.
Key Responsibilities
  • Learn and master Zoho's suite of SaaS products to become a product expert.
  • Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
  • Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
  • Maintain accurate and detailed records of customer interactions and resolutions.
  • Contribute to the creation and improvement of support documentation.

Requirements
  • Full professional proficiency in English and Dutch Language (both written and verbal).
  • Basic understanding of software programs; prior experience with SaaS products is an advantage.
  • Ability to learn quickly and adapt to evolving product features.
  • Excellent problem-solving and analytical skills.
  • Comfortable working in an office environment.
Bonus Skills:
  • Proficiency in one or more European languages such as Spanish, German or French
  • Previous customer support experience.
  • Basic programming knowledge.

Benefits
  • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role
  • Continuous training and professional development opportunities
  • Supportive and inclusive work environment
  • Clear development plan in the short, medium and long run
  • Participation in coaching and mentoring schemes
  • Opportunity to work with a global team and contribute to the growth of a leading technology company
It is important for the applicant to hold a national or EU passport, have a valid work authorisation and be within commutable distance.
The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software
Requirements
1 to 3 years of business development experience from a software/SaaS background. Prior experience in selling SaaS applications such as CRM, ERP, Accounting and HRMS is preferred. Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets. Ability to deliver effective presentations and product demos highlighting the keyvalue proposition Strong communication, interpersonal and consultative skills Comfortable working independently in a distributed and remote environment Open to travel domestically for customer meetings Comfortable using tools such as CRM for process management and reporting

  • Customer Support Representative

    3 weeks ago

    india StudyWise The Migration Full time

    Job Description Job Title: Customer Support RepresentativeSummary:We are seeking a Customer Support Representative to join our team and provide exceptional support to our valued customers. The ideal candidate will have excellent communication skills, a passion for helping people, and a dedication to resolving customer inquiries efficiently. As a Customer...

  • Customer Support Representatives

    4 weeks ago

    india iScale Solutions Full time

    Job Description We are currently seeking motivated individuals fluent in Vietnamese and English to join our team as Customer Support Representatives. This role involves handling inbound calls, emails, and tickets to provide timely and effective assistance to customers.Proficiency in one or more additional languages such as Mandarin, Cantonese, Thai, etc., is...

  • Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...

  • Customer Support Executive

    4 weeks ago

    india Paradise Placement Consultancy Full time

    Job Description: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...

  • Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...

  • Customer Support Specialist

    4 days ago

    india Dawar Consulting, Inc. Full time

    Job Description Our client, a world leader in life sciences and diagnostics, is looking for Customer Support  Specialist .  Kindly have a look at the details below and let me know if you are interested.Job Title: Customer Support Specialist  - Indianapolis, IN Job Duration: Long Term Contract(Possibility Of Extension) Company Benefits include:...

  • Junior Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...

  • Junior Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...

  • Junior Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...

  • Junior Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...

  • Junior Customer Support Representative

    3 weeks ago

    india Zoho Corporation B.V. Full time

    Job Description Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...

  • Customer Support Manager

    6 days ago

    india Open Destinations Full time

    Job Title: Customer Support Manager Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa – India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel...

  • Customer Care Representative

    4 weeks ago

    india Integrity Roofing and Painting Full time

    Job Description Customer Care Representative Integrity Roofing and Painting, LLCColorado Springs, CO 80909Job Summary: Responsibilities include but are not limited to, providing administrative and functional support in our customer service department. This position will also multi-task a variety of front office duties. We provide on the job training as our...

  • Technical Support Representative

    3 weeks ago

    india Luxer One Full time

    Job Description At Luxer One, we’re on a mission to relentlessly improve the way the world receivesgoods! We design and deploy package locker solutions for retail, office, universities,as well as apartment complexes throughout the US and Canada. We are committed tomaking life simpler by automating package acceptance and solving the completepackage problem....

  • Administrative Support Representative-1272

    1 week ago

    india SA Technologies Full time

    Job Description Role: Administrative Support Representative-1272 Estimated Duration: 6+ Months Location: Phoenix, AZ   Position Description     Responsible for opening, reviewing and sorting incoming correspondence, responding to email requests from internal and external customers. This role will be trained to set up payment arrangements, fiduciaries,...

  • Customer support representative

    4 weeks ago

    india Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Leadership Role Attractive Salary & Benefits The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure...

  • Customer Support Advocate

    4 weeks ago

    india Harmonic Full time

    Description Customer Support Advocate (1 year contract) Harmonic is the industry leading solution for the transformation for video, cable and media companies, with smarter, faster, and simpler video streaming and broadband services. We are at the forefront of industry innovations, with simplified streaming using the cloud or software as a service, or...

  • Customer Support Representative

    1 week ago

    india Snaphunt Full time

    The Offer Work alongside & learn from best in class talent A role that offers a breadth of learning opportunities Opportunity to make a positive impact The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with...

  • HubSpot Specialist

    3 weeks ago

    india Right Customer Full time

    We are seeking a HubSpot Specialist, a crucial role in enhancing our marketing, sales, and customer service efforts. In this position, you will be the maestro of our HubSpot environment, leveraging its full suite of tools to streamline processes, optimize customer interactions, and drive business growth. Your expertise will be instrumental in deploying...

  • Customer Care Executive

    4 weeks ago

    india Cakes by Ch Full time

    Handling customers on calls, social media, generating leads, convincing customers to choose cake designs etc Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service...