
Technical Support Executive
20 hours ago
Technical Pre Sales and Post Sales Consultant – Questa Software Systems Pvt. Ltd.
About Us
· Questa Software Systems Pvt. Ltd. (QSSPL) is a leading provider of licensing consultancy and technical support services.
· With over 20 years in the industry, QSSPL is renowned for its commitment to excellence across diverse industry sectors.
· Our expert technical support team delivers comprehensive pre-sales and post-sales assistance, ensuring outstanding service throughout each client's journey.
Our Partnerships & Solutions
· We maintain strong partnerships with major OEMs, including Microsoft, Oracle, IBM, Adobe, Kaspersky, Data Resolve, Prophaze, OneIdentity, and Secops.
· Our offerings span Business Productivity, Cloud Solutions, Data & AI, and Security.
Position: Technical Pre Sales and Post Sales Consultant
· Location: On-site, Mumbai Metropolitan Region
· Employment Type: Full-time
· Required Experience: 2-5 years in a relevant technical pre-sales, post-sales, or consulting role.
Key Responsibilities
· Deliver technical support and outstanding customer service throughout the sales lifecycle.
· Assist sales teams by conducting technical consultations and identifying client requirements.
· Develop tailored solutions to address client needs and present products/services effectively.
· Ensure customer satisfaction post-sales via troubleshooting and technical issue resolution.
· Participate in solution implementation, training, deployment, and continuous after-sales support.
Desired Experience & Skills
· Experience and technical skills relevant to one or more of these roles:
· Azure Solution Architect: Deep knowledge of Azure services, experience in designing/implementing scalable solutions, security & compliance, performance/cost optimization, assessments, and strategic client guidance.
· MWS Pre Sales and Post Sales Consultant: Expertise in pre-sales (needs analysis, solution proposal, persuasive presentations) and post-sales (client onboarding, training, ongoing support). Strong communication and relationship management required.
· Cybersecurity Pre Sales and Post Sales Consultant: Ability to propose, explain, deploy, and implement robust cybersecurity solutions, along with delivering training and ongoing support.
What We Offer
· Opportunity to work with leading industry partners and cutting-edge technologies.
· Dynamic team environment with a strong focus on learning and professional growth.
· Comprehensive support and resources to help you excel in your role.
Apply now to join QSSPL and become part of a team that values expertise, innovation, and client success.
Job Type: Full-time
Pay: ₹15, ₹45,000.00 per month
Ability to commute/relocate:
- Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Required)
- Technical support: 2 years (Required)
Work Location: In person
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