
IT Support Executive
3 weeks ago
Location: Borivali, Mumbai
Shift Timings: 7:00pm to 4:00am (Monday to Friday)
We are seeking a skilled and versatile IT professional who can manage and maintain computer hardware, software, networking, and CCTV surveillance systems. The role involves providing technical support, ensuring smooth IT operations, and securing company infrastructure.
Key Responsibilities
1. Hardware Management: Installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and peripherals. Perform routine maintenance, upgrades, and repairs of hardware components. Maintain IT inventory and ensure optimal functioning of devices.
2. Software & System Support: Install, configure, and troubleshoot operating systems (Windows/Linux/Mac) and business applications. Manage user accounts, email configurations, and access permissions. Ensure software licensing compliance and maintain updates/patches. Perform data backups and recovery when required.
3. Networking & Security: Manage LAN, Wi-Fi, routers, switches, and firewalls. Monitor network performance and troubleshoot connectivity issues. Ensure data and network security through proper configurations and policies.
4. CCTV Surveillance System: Installation, configuration, and monitoring of CCTV cameras and DVR/NVR systems. Troubleshoot and maintain surveillance systems to ensure 24/7 uptime. Regularly review and back up surveillance footage as per company policy. Coordinate with vendors for CCTV upgrades or repairs.
5. IT Support & Documentation: Provide technical support to staff (onsite and remote). Document IT procedures, assets, and issue resolutions.
Desired Skills :
- Strong knowledge of hardware, software, and OS support (Windows/Linux/Mac).
- Experience in networking (LAN/WAN, Wi-Fi, routers, switches, firewalls) and IT security.
- Hands-on expertise in CCTV installation, monitoring, and troubleshooting (DVR/NVR).
- Proficiency in data backup, recovery, and IT documentation.
- Good problem-solving, multitasking, and communication skills.
Interested candidates can send in their CVs to
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