Customer Care Executive

4 weeks ago

Noida, India Next Mantra Solution Private Limited Full time

We’re Hiring: Customer Care Executive (Voice Process)

kindly apply who have :- 1year proven experience in customer care field .

have excellent communication skills in English.


Location: Noida, Sector 16A

Working Hours: 10:00 AM – 7:00 PM / 11:00 AM – 8:00 PM

Working Days: 5.5 Days (Mon–Sat, 1st & 3rd Sat half day)

Salary: ₹25,000 – ₹36,000 CTC (Based on interview performance)

About the Role:

We’re looking for energetic and customer-focused professionals who can handle calls, resolve queries, and ensure a great customer experience.

If you enjoy communicating with people and solving their problems — we’d love to meet you

Responsibilities:

✅ Handle inbound and outbound calls.

✅ Resolve customer queries and complaints efficiently.

✅ Maintain accurate call logs and follow-ups.

✅ Ensure customer satisfaction with a polite and professional approach.

Requirements:
  • Excellent communication skills (English)
  • Good problem-solving and listening skills
  • Basic computer knowledge (MS Office / CRM tools)
  • Graduate

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