IT Help Desk

3 weeks ago


Hyderabad, India YOU Broadband India Limited Full time
Job Details

Position - IT Help DeskYOU Broadband is looking for experienced, dynamic and innovative candidate who is looking for challenging and innovative environment to meet our business requirementsProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to queries either in person or over the phone.

Maintain daily performance of computer systems.

Respond to email messages for customers seeking help.

Ask questions to determine nature of problem.

Walk customer through problem-solving process.

Install, modify, and repair computer hardware and software.

Run diagnostic programs to resolve problems.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Install computer peripherals for users.

Follow up with customers to ensure issue has been resolved.

Required Skills :High School diploma or equivalent.1-2 years directly related work experience in a technical help desk position supporting Windows Professional OSs, Microsoft Office all version, Internet Explorer and business applications in a business environment.Knowledge of multiple desktop programs, configuration and debugging techniques.Strong work ethic, detail oriented as well as excellent oral and written communication skills.Sound problem resolution, judgment and decision-making.Experience supporting Windows XP,Windows 7, Windows 8, Ubountu, Microsoft Office 2003 or later, Outlook Environment, Internet Explorer, basic hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely.Experience with TCP/IP and general networking issues.Experience providing superior customer service and support.Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.Strong interpersonal and organization skills, successful in working both independently and in a team environment.Strong problem solving skills.

Qualification / Experience :Graduate0 - 2 Years Experience


  • IT Help Desk

    4 weeks ago


    Hyderabad, India YOU Broadband India Limited Full time

    Job Details Position - IT Help Desk YOU Broadband is looking for experienced, dynamic and innovative candidate who is looking for challenging and innovative environment to meet our business requirements Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to...

  • IT Help Desk

    4 weeks ago


    hyderabad, India YOU Broadband India Limited Full time

    Job Details Position - IT Help Desk YOU Broadband is looking for experienced, dynamic and innovative candidate who is looking for challenging and innovative environment to meet our business requirements Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond...

  • Help Desk Engineer

    2 weeks ago


    Hyderabad, India 2104 Merative Technologies India Private Limited Full time

    Join a team dedicated to supporting the crucial mission of improving health outcomes.At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences...

  • Help Desk Engineer

    2 weeks ago


    Hyderabad, India 2104 Merative Technologies India Private Limited Full time

    Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life...

  • Help Desk Engineer

    2 weeks ago


    hyderabad, India 2104 Merative Technologies India Private Limited Full time

    Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life...


  • Hyderabad, India Park Place Technologies Full time

    Help Desk Technician IIThe Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leverage technology to solve business problems by being the SPOC (single point of contact) for all technology-related problems, escalating...


  • Hyderabad, India Park Place Technologies Full time

    Help Desk Technician II The Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leverage technology to solve business problems by being the SPOC (single point of contact) for all technology-related problems, escalating...


  • hyderabad, India Park Place Technologies Full time

    Help Desk Technician II The Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leverage technology to solve business problems by being the SPOC (single point of contact) for all technology-related problems, escalating...


  • Hyderabad, India Construction Specialties, Inc Full time

    Job Description - Intern – IT Help Desk Analysis (240003O)Job DescriptionDescriptionPosition SummaryConstruction Specialties is looking for an experienced candidate who has excellent troubleshooting skills and can provide outstanding support experience to our employees.Be the initial point of contact and triage of IT issues received into the IT Service...


  • hyderabad, India Construction Specialties, Inc Full time

      Job Description - Intern – IT Help Desk Analysis (240003O) Job Description       Description   Position Summary Construction Specialties is looking for an experienced candidate who has excellent troubleshooting skills and can provide outstanding support experience to our employees.   Be the initial...

  • L1 Support Engineer

    4 weeks ago


    hyderabad, India Mouri Tech (P) Ltd Full time

    Job Title : L1 Support Engineer/ IT Help Desk Exp : 2 to 5 YearsLocation : HyderabadJob Description :- Provide 24/7 on-call rotational support of critical business applications as scheduled and required - Good Knowledge on ticketing tools like ServiceNow- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's IT and...

  • L1 Support Engineer

    2 weeks ago


    Hyderabad, India Mouri Tech (P) Ltd Full time

    Job Title : L1 Support Engineer/ IT Help DeskExp : 2 to 5 YearsLocation : HyderabadJob Description :- Provide 24/7 on-call rotational support of critical business applications as scheduled and required - Good Knowledge on ticketing tools like ServiceNow- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's IT...

  • L1 Support Engineer

    2 weeks ago


    Hyderabad, India Mouri Tech (P) Ltd Full time

    Job Title : L1 Support Engineer/ IT Help Desk Exp : 2 to 5 YearsLocation : HyderabadJob Description :- Provide 24/7 on-call rotational support of critical business applications as scheduled and required - Good Knowledge on ticketing tools like ServiceNow- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's...


  • Hyderabad, India Vortalsoft Inc Full time

    The Help Desk Tech position requires a reasonable amount of experience supporting VPN connectivity, Active Directory, Outlook, MS office products, etc - General technical skills - Windows 7, Windows 10, MS Office Suite, Exchange, Active Directory, Networking, Wired and Wireless, Desktop and Laptop basic HW knowledge. - Specific technical skills - Basic...


  • Hyderabad, India Health Catalyst Full time

    Join one of the nation’s leading and most impactful health care performance improvement companies.Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets.Our mission is to be the catalyst...


  • Hyderabad, India Health Catalyst Full time

    Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the...


  • hyderabad, India Health Catalyst Full time

    Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be...

  • Assistant Manager

    6 days ago


    Hyderabad, India JLL Full time

    What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business. And if you have ambitions in Assistant Manager- Helpdesk, join us to be inspired by the best.  What this job involves: Responsible for training, guiding and monitoring the team on day to day...

  • Quality Coach

    4 weeks ago


    Hyderabad, India Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...


  • Hyderabad, India ART OF LIVING HUMAN RESOURCES Full time

    Looking for **Front Desk Executive ,** **Job Description: - ** schedules appointments, answers phone lines, and helps visitors with questions and issues. Qualification: - Any Graduate with good English communication. Location : - Discovery City, Srisailam Highway, Hyderabad. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...