Zolo | Area Manager

3 weeks ago

Pune, India Zolo Full time
Role: Area Manager
Location: Pune
Preferred Background : Hospitality
Your role in detail:
PnL Ownership:
-Drive profitability for all properties in the city/market, ensuring revenue growth and cost control.
-Implement strategies to maximize occupancy, enhance customer experience, and optimize operational efficiency.
Leadership:
-Lead a diverse team including Sales, Operations, and Supply Managers
-Foster a culture of accountability, teamwork, and excellence, providing coaching and support for team growth.
Strategic Planning:
-Develop and execute a market-specific growth strategy aligned with the company's objectives.
-Identify new opportunities for expansion and improvement in service delivery.
Sales Management:
-Lead sales initiatives to drive bookings, optimize occupancy rates, and increase revenue.
-Collaborate with the sales team to set targets, monitor performance, and enhance conversion rates.
Operations Management:
-Oversee daily operations across all properties, ensuring high standards of service and customer satisfaction.
-Implement processes to streamline operations, reduce costs, and enhance efficiency.
Supply & Property Acquisition:
-Identify and acquire new properties to expand the student housing portfolio.
-Build relationships with property owners and negotiate favorable terms for long-term leasing.
Vendor Management:
-Manage vendor relationships, including housekeeping, food partners, maintenance, and security.
-Ensure quality service delivery, timely issue resolution, and compliance with SLAs.
Performance Management:
-Monitor key performance indicators (KPIs) across properties, analyzing data to identify trends and improvement areas.
-Set performance goals for the team, provide feedback, and implement corrective actions as needed
Interested candidates can drop their resume at

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