Contact Center Sr.

2 days ago

Delhi, India Advanced Hair Studio Full time

2. Contact Center Sr. / Executive Position : Contact Center Sr. / Executive Gender : Any No. of Posts : 2 Main Job Tasks and Responsibilities: Follows up with customer via telephone or email following initial first sales contact and schedule appointments. Provide information to callers about company services and products. Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry). Manage inquiry sheets in given forms/formats and software. Should be very much familiar with MS Office and Internet. Continued product education to better service customer calls. Skills/Requirements: One or more years experience of Telesales in a high volume fast, paced environment. Strong customer service and telesales skills. Experienced with Web Based Applications and Windows. Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment. Ability to manage sensitive and critical client information. Excellent verbal and written communication skills. Problem solving and decision making skills. Superior closing skills. Apply Now Contact Center Sr. / Executive First Name* Middle Name* Last Name* Mobile* Whats App No. Email* Gender* Marital Status Preferred Studio* DOB* Total Experience Expected Salary (CTC) Current CTC Notice Period Upload Resume / CV* Upload Photo*

  • AWS Contact Center

    3 weeks ago

    New Delhi, India SpeedMart Full time

    Company ProfileOur client is a global IT services company that helps businesses with digital transformation with offices in India and the United States. It helps businesses with digital transformation, provide IT collaborations and uses technology, innovation, and enterprise to have a positive impact on the world of business.With expertise is in the fields...

  • AWS Contact Center Architect

    4 weeks ago

    New Delhi, India Intellectt Inc Full time

    Job Summary: We are seeking an experiencedAWS Contact Center Architectwith strong expertise inAmazon Connectand cloud technologies. The ideal candidate will design, implement, and optimizecloud-based contact center solutionsfor enterprise clients, leveraging AWS services and telephony protocols to deliver scalable and efficient customer engagement platforms....

  • Contact Center Cloud Engineer

    2 weeks ago

    Delhi, India Innova ESI Full time

    Contact Center Cloud Engineer6 months4-7 Years4+ YearsBasic Qualifications∙ Bachelors/Degree in Computer Science or other technology field∙ 5-7 years of Contact center experience∙ 1-2 years of experience with Azure Dynamics 365 and Azure Communication services∙ Working knowledge of Copilot Studio∙ Sound knowledge of MS/Azure infrastructure∙...

  • Contact Center Operations Manager

    4 days ago

    New Delhi, India Aliens Tattoo Full time

    Job Title: Contact Center Sales ManagerLocation: [Malad west, Mumbai / Branch Name]Department: Sales / Contact CenterReports To: Head of Sales / Operations ManagerAbout UsAliens Tattoo is a high-energy, fast-growing premium tattoo studio chain valued at $20M. With 16+ studios across India and a dynamic team of 160+ professionals based in Mumbai, we are...

  • Contact Center support Engineer

    2 weeks ago

    Delhi, India Numeric Technologies Full time

    Job Description:7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact).3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting.3+ Experience with troubleshooting and fixing issues between Voice and telephony...

  • Contact Center support Engineer

    2 weeks ago

    Delhi, India Numeric Technologies Full time

    Job Description: 7 + years Design, configure, and maintain enterprise voice and telephony systems (e.g., Genesys, Vonage, Amazon Connect, Nice inContact).3+ Experience & Strong functional knowledge on Salesforce Service Cloud, CTI & Omnichannel configuration and trouble shooting.3+ Experience with troubleshooting and fixing issues between Voice and telephony...

  • D365 Contact Center PM

    4 weeks ago

    New Delhi, India Persistent Systems Full time

    About Position:We are seeking a highly analytical and detail-oriented D365 Contact Center PMRole: D365 Contact Center PM Location: All Persistent Locations Experience: 10+ Years Job Type: Full Time EmploymentWhat You'll Do:8+ years of program/project management experience, including 3+ years in Voice/Contact Center technologies. experience in D365 Strong...

  • Microsoft Dynamics 365 Contact Center

    3 weeks ago

    New Delhi, India Deloitte Full time

    Job Location:Bengaluru, Gurugram Experience:4-8 Years Only.Job Summary We are looking for a skilled and proactiveMicrosoft Dynamics 365 Contact Center expertto lead the development of intelligent, AI-enabled customer engagement platforms. This role involves building modern contact center solutions using Dynamics 365 Customer Service, Power Platform, Azure...

  • Contact Center

    4 weeks ago

    New Delhi, India HCLTech Full time

    Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience:14+ yearsPosition Overview (Job Summary): The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...

  • Freelance Trainer For Administering Webex Contact Center

    1 week ago

    Delhi, Delhi, India Koenig Solutions Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Freelance Trainer required for Administering Webex Contact Center training. Kindly confirm if you are interested. Share details at - You can also refer link and fill form.