Assistant D2C operations manager

4 weeks ago

Udaipur, India Tribleveda Full time

Job Title: Assistant D2C Operations Manager
Location: Udaipur
Department: Operations / D2C
Job Overview:
We are looking for a detail-oriented and proactive Assistant D2C Operations Manager to support and streamline our direct-to-consumer operations. This role involves overseeing order fulfillment, inventory management, logistics coordination, marketplace integrations, and ensuring an excellent customer experience. The candidate should be highly organized, analytical, and capable of handling day-to-day operational challenges in a fast-paced D2C environment.

Key Responsibilities:-
1. Order & Fulfillment Management

  • Monitor and manage daily orders across D2C platforms (website, marketplaces, apps).
  • Ensure timely and accurate order processing, packaging, and dispatch.

  • Coordinate with warehouse teams to maintain smooth operations.

  • Inventory & Supply Chain

  • Track stock levels and coordinate replenishments.

  • Work with suppliers/vendors to ensure timely delivery of products.

  • Assist in demand forecasting and reducing stock-outs or excess inventory.

  • Logistics & Delivery

  • Liaise with courier/logistics partners for on-time deliveries.

  • Resolve shipment delays, lost parcels, or delivery-related escalations.

  • Optimize delivery cost and TAT (Turnaround Time).

  • Customer Experience

  • Coordinate with customer service team to resolve order-related queries.

  • Ensure minimal complaints and maximum customer satisfaction.

  • Reporting & Analysis

  • Generate daily/weekly/monthly operational MIS reports.

  • Analyze order trends, returns, and delivery performance.
  • Provide insights for process improvements and cost optimization.

Key Skills & Competencies:

  • Strong understanding of D2C / e-commerce operations.
  • Knowledge of logistics, inventory management, and order fulfillment.
  • Hands-on experience with MS Excel, ERP tools, Shopify, Unicommerce, etc. (preferred).
  • Analytical and problem-solving mindset.
  • Excellent coordination, communication, and stakeholder management skills.
  • Ability to work in a fast-paced, deadline-driven environment.

Qualifications & Experience:-

  • Bachelor's degree in Business Administration, Supply Chain, Operations, or related field.
  • 2–4 years experience in D2C / E-commerce operations (Food/FMCG preferred).
  • Prior experience with online marketplaces (Amazon, Flipkartis a plus.

Job Type: Full-time

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Work Location: In person

  • D2C Manager

    4 weeks ago

    Udaipur, India Tribleveda Full time

    Job Description – D2C Manager (Sales & Team Lead) Position: D2C Manager Location: Udaipur/Ahmedabad Role Overview:- We are seeking a highly driven D2C Manager who can not only generate sales but also lead and inspire a team to achieve ambitious growth targets. The role combines strategic thinking, operational excellence, and hands-on execution in...

  • D2c Sales Executive

    3 weeks ago

    Udaipur, RJ, IN Tribleveda Full time

    Job Title Direct-to-Consumer D2C Sales Executive Location Udaipur Department Sales Experience 1-3 years Role Summary The D2C Sales Executive will play a critical role in converting customer interest into sales by delivering an outstanding shopping experience across digital platforms like our website WhatsApp chat and social media ...

  • Assistant Manager

    6 days ago

    Udaipur, Rajasthan, India Marriott International, Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation....

  • Assistant Front Office Manager

    22 hours ago

    Udaipur, Rajasthan, India Mementos by ITC Hotels, Ekaaya Udaipur Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Guest services:Ensure prompt and personal guest recognition.Handle guest inquiries, resolve complaints, and manage escalated issues.Assist with check-in/check-out procedures and manage reservations.Staff supervision and management:Support the Front Office Manager in supervising daily front desk activities.Train and guide front desk staff to provide quality...

  • Assistant Account Manager

    1 week ago

    Udaipur, Rajasthan, India Pyrotech Technologies Pvt. Ltd. formally as Pyrotech Electronics Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role SummaryWe are looking for a highly motivated and detail-orientedAssistant Accounts Managerto join our dynamic finance team. The ideal candidate will have a solid background in accounting, legal compliances, and financial management, with the capability to lead teams and drive process improvements. This is a great opportunity for professionals looking to...

  • Assistant Accounts Manager

    6 days ago

    Udaipur, Rajasthan, India Pyrotech Technologies Pvt Ltd Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Role SummaryWe are looking for a highly motivated and detail-oriented Assistant Accounts Manager to join our dynamic finance team. The ideal candidate will have a solid background in accounting, legal compliances, and financial management, with the capability to lead teams and drive process improvements. This is a great opportunity for professionals looking...

  • Assistant Manager

    6 days ago

    Udaipur, Rajasthan, India Bajaj Finserv Lending Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description JOB DESCRIPTION Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.Duties and...

  • Technical Assistant

    7 days ago

    Udaipur, Rajasthan, India Sb Parts Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Hose assembly: Perform the primary manufacturing duties, including cutting, crimping, and assembling hoses based on customer or engineering specifications.Equipment operation: Safely and efficiently operate and maintain specialized hose manufacturing equipment, such as hose crimpers and cutting machines.Quality control: Conduct pressure testing, inspect...

  • Operations Associate

    2 weeks ago

    Udaipur, India Triple Full time

    About TripleTriple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...

  • Operation Executive

    7 days ago

    Udaipur, India Cognus technology Full time

    **Client Support** - Understand their queries and provide the right solution in the given time. - Assist clients with onboarding, account setup, and transaction-related activities. - Gather feedback from clients, analyze their needs, and suggest improvements to the product/service. **Operations Activities** - Processing KYC and Mandateto the respective...