Real Time Data Monitoring Analyst

14 hours ago

Andheri, India Interspence Solutions LLP Full time

Position Title: Real – Time Data Monitoring Analyst

Job location: Mumbai Andheri (E). Work Mode: IN - OFFICE (5 days working- 2 days week-off: rotational)

Hours of operation: 8hrs monthly rotational shifts (7am-3pm/3pm-11pm/11pm -7am).

Role Summary: The selected individual will have to monitor applications and the real-time data streaming on these applications. In the event of data not updating or not being within predefined parameters, or an application not working, a ticket will be raised and informed on relevant Teams channels.

Key Responsibilities:

o Monitoring and Support desk executive role.

o Monitor real-time data feeds from various US locations. o Validate data quality using a defined process.

o Report any anomalies found in the data. o Perform first-level diagnosis for data stream interruptions or errors. o Record tickets for identified issues.

o Contact relevant support teams for issue resolution as needed.

o Successful candidates will receive training for job tasks.

Qualification: HSC/Diploma/Bachelor's Degree

Key Skills:

o Require good experience in CRM & Ticketing o Excellent communication skills (written & verbal - English)

o Analytical Skills

o Vigilant

o Quick to Respond

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Work Location: In person

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