Lead - Delivery Quality

3 weeks ago


Hyderabad, India OMH HealthEdge Holdings Full time
  • Omega Healthcare Management Services Private Limited
    TELANGANA

Posted On

10 Sep 2025

End Date

24 Sep 2025

Required Experience

5 - 8 Years

Basic Section

No. Of Openings

1

Grade

2A

Designation

Lead - Delivery Quality

Closing Date

24 Sep 2025

Organisational

Country

IN

State

TELANGANA

City

HYDERABAD

Location

Hyderabad II

Skills

Skill

VENDOR MANAGEMENT

SERVICE DELIVERY

SIX SIGMA

PROCESS IMPROVEMENT

PROJECT MANAGEMENT

QUALITY ASSURANCE

OUTSOURCING

BUSINESS PROCESS

CRM

QUALITY MANAGEMENT

Education Qualification

No data available

CERTIFICATION

No data available

Job Description

Job Title: Lead – Delivery Quality (Clinical Prior Authorization)

Location: Hyderabad

Experience Required: 2–3 years (with minimum 1 year as a Lead)

Job Description:
We are seeking a motivated and experienced Lead – Delivery Quality with strong expertise in Clinical Prior Authorization processes. The ideal candidate will have experience handling initiations and follow-ups, managing a dynamic team, and ensuring quality delivery standards.

Key Responsibilities:

  • Lead and manage a team of 10–15 agents in Clinical Prior Authorization processes.
  • Oversee day-to-day operations, ensuring adherence to quality and productivity targets.
  • Support, coach, and guide the team to achieve business goals and maintain high performance.
  • Ensure team members successfully clear the Prior Authorization assessment with at least 80% pass score.
  • Collaborate with quality and operations teams to drive continuous improvement.
  • Monitor performance metrics and provide feedback for improvement.

Required Skills & Qualifications:

  • 2–3 years of experience in Clinical Prior Authorization (initiations and follow-ups).
  • Minimum 1 year of experience as a Lead, handling a team of 10–15 agents.
  • Strong domain knowledge of the US Healthcare industry.
  • Excellent communication and people management skills.
  • Ability to motivate, coach, and develop a team in a dynamic environment.


  • Hyderabad, Telangana, India OMH HealthEdge Holdings Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Omega Healthcare Management Services Private LimitedTELANGANAPosted On10 Sep 2025End Date24 Sep 2025Required Experience5 - 8 YearsBasic SectionNo. Of Openings1Grade2ADesignationLead - Delivery QualityClosing Date24 Sep 2025OrganisationalCountryINStateTELANGANACityHYDERABADLocationHyderabad IISkillsSkillVENDOR MANAGEMENTSERVICE DELIVERYSIX SIGMAPROCESS...


  • Hyderabad, India Omega Healthcare Full time

    We are looking for a skilled professional with 5-8 years of experience to lead our delivery quality team in Hyderabad. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Lead the delivery quality team to ensure high-quality services are provided to clients. Develop and...


  • Hyderabad, Telangana, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled professional with 5-8 years of experience to lead our delivery quality team in Hyderabad. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and ResponsibilityLead the delivery quality team to ensure high-quality services are provided to clients.Develop and...

  • Delivery Lead

    2 weeks ago


    Hyderabad, Telangana, India Soothsayer Analytics Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We seek a hands-on Delivery Lead with 1012 years of experience to own end-to-end execution of AI/ML projects, mentor technical teams, and collaborate with sales to scale our consulting solutions.Key Responsibilities1. Project Delivery Own client-facing AI/ML projects from scoping to deployment, ensuring quality, timelines, and business impact.Guide teams on...


  • Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Senior Managed Services Client Delivery Specialist Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can...


  • Hyderabad, Chennai, India TalentQ Solutions Full time

    Job Description Description We are seeking a Lead Delivery Quality-Coding professional to oversee the quality assurance processes for our software delivery team. The ideal candidate will have a strong coding background and a passion for ensuring high-quality software products. Responsibilities - Lead the quality assurance process for coding activities...

  • Lead Delivery Lead

    2 weeks ago


    Hyderabad, Telangana, India Samporna People Network Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Summary This is an exciting opportunity to be part of growing Power Platform (PP) Centre of Excellence (CoE) in India and become a part of the global Competency and valued member of growing Digital Enterprise family. You will play a critical role in delivering our clients Digital Transformation underpinned by the PP. This role will report into...


  • Hyderabad, India GSPANN Technologies, Inc Full time

    About the Company :Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+...

  • Delivery Lead

    1 week ago


    Hyderabad, Telangana, India Bank Of America Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Delivery Lead - Technology IA - GBS IND Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to...

  • Delivery Lead

    3 weeks ago


    Hyderabad, India Bank of America Full time

    Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to...