Support Engineer L1

3 weeks ago

Ahmedabad, India Interactive Manpower Solutions Full time

Job Title: Helpdesk/ support desk engineer L1

Location: Makarba, Ahmedabad (on-site)

Working Days: 5 Days
Shift: Australia Shift (4 AM to 2 PM)

Employment Type: Full-time

Skills & Experience:

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Responsible for capacity, storage planning, and database performance
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience with scripting and automation tools
  • A proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
  • Proven success in an IT role
  • Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
  • Experience in project management, application design and integration, and cloud computing
  • Expertise in analysing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication
  • Knowledge of Networking concept
  • Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Take responsibility for projects and solutions within the larger business initiative
  • Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
  • Enable faster and smarter business processes, and develop analytics for meaningful insights
  • Work with internal and external partners to communicate project status, activities, and achievements

Required Qualifications:

  • MCSA, MCSE, VMware or other related certificates
  • Any Graduation degree in Computer Science or relevant field

  • L1/L2 Support Engineer

    3 weeks ago

    Ahmedabad, India Interactive Manpower Solutions Full time

    Location: Makarba, AhmedabadShift: Rotational (based on client allocation )Employment Type: Full-time Job Overview: We are hiring L1 and L2 Support Engineers to provide remote IT support to our international clients. This role demands strong technical troubleshooting skills, excellent English communication, and a proactive approach to resolving IT issues....

  • L1/L2 Support Engineer

    4 days ago

    Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Makarba, AhmedabadShift: Rotational (based on client allocation)Employment Type: Full-timeJob Overview:We are hiring L1 and L2 Support Engineers to provide remote IT support to our international clients. This role demands strong technical troubleshooting skills, excellent English communication, and a proactive approach to resolving IT issues....

  • L1 L2 Support Engineer

    3 weeks ago

    Ahmedabad, India Skylane Dronetech Pvt Ltd. Full time

    Job description:- Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams. Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents. Develop and implement permanent solutions, including patches, workarounds, and configuration...

  • L1 L2 Support Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Skylane Dronetech Pvt Ltd. Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job description:-Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams.Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents.Develop and implement permanent solutions, including patches, workarounds, and configuration...

  • L1 Support Engineer

    3 weeks ago

    Ahmedabad, India PharynxAi Technologies Full time

    Location: Gujarat, India (various sites) Experience: 0–6 months Employment Type: Contractual / Onsite Are you passionate about technology and automobiles? Here's your chance to kick-start your career As an L1 Support Engineer, you'll:-Provide first-level technical support for our Automated Test Driving System-Monitor & maintain system...

  • L1 Support Engineer

    2 days ago

    Ahmedabad, Gujarat, India PharynxAi Technologies Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Location: Gujarat, India (various sites)Experience: 0–6 monthsEmployment Type: Contractual / OnsiteAre you passionate about technology and automobiles? Here's your chance to kick-start your careerAs an L1 Support Engineer, you'll:-Provide first-level technical support for our Automated Test Driving System-Monitor & maintain system performance-Troubleshoot...

  • L1 Server Support Engineer

    6 days ago

    Ahmedabad, Gujarat, India Mancraft Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Strong knowledge of Microsoft SQL, PL SQL,troubleshooting.Exp : 3+ Yrs of relevant experience in L1 Support in Industrial Applications Working Environment: 6 days working, 24x7 rotational shifts,Location: Ahmadabad. Required Candidate profileExperience in SQL, PLSQL, PLC, SCADA, Server, TroubleshootingMale candidates on;y

  • L1 Support Engineer

    4 weeks ago

    Ahmedabad, Gujarat, India Flynaut Full time

    About Flynaut LLCFlynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With...

  • Support Engineer L1

    4 days ago

    Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Helpdesk/ support desk engineer L1Location: Makarba, Ahmedabad (on-site)Working Days: 5 DaysShift: Australia Shift (4 AM to 2 PM)Employment Type: Full-timeSkills & Experience:Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstall and upgrade computer components and...

  • Help Desk Engineer L1-TL

    3 weeks ago

    Ahmedabad, India Rigved Infotech Full time

    Job Title: L1-TL Help Desk Support EngineerLocation: Ahmedabad Experience: 2 to 3yearsEmployment Type: Full-timeWork Mode: (On-site) Job Summary: We are seeking a skilled and experienced L1-TL Help Desk Support Engineer to provide advanced technical support and troubleshooting to end-users. You will be responsible for handling escalated issues from the L1...