L1 Server Support Engineer

Job description:-Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams.Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents.Develop and implement permanent solutions, including patches, workarounds, and configuration...

Company DescriptionAppsTech Solution was incorporated in 2011 with a vision to provide IT infrastructure across India, especially in secluded regions. Our services include significant support for Turnkey projects with various IT solutions such as networking, facility management, and effective manpower provision for seamless IT Infrastructure operations. We...

Job Title: L1-TL Help Desk Support EngineerLocation: Ahmedabad Experience: 2 to 3yearsEmployment Type: Full-timeWork Mode: (On-site)Job Summary:We are seeking a skilled and experienced L1-TL Help Desk Support Engineer to provide advanced technical support and troubleshooting to end-users. You will be responsible for handling escalated issues from the L1...

VIP User support & VC SupportHardware/software troubleshooting and resolutionL1 level network troubleshooting and resolution for LAN ConnectivityHands & feet support to Backend team for Network/Server/application issueAsset inventory (PIV), Asset related activitiesEnd user project related activity (Like OS upgradation, coverage tool update, etc...)Network &...

Description : An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provides information upon request from clients, employees, or vendors. ...

Job Title: L1 Support Engineer – Onsite Automated Test Driving SystemLocation: Gujarat, IndiaExperience : 0 to 6 monthsEmployment Type: Contractual / OnsiteJob Summary:We are looking for an L1 Support Engineer to provide onsite technical and operational support for our Automated Test Driving System. The role involves basic troubleshooting of software,...

Job Title: Network Security Engineer – L1Location: Ahmedabad, Gujarat, IndiaShift Time: UK ShiftJob DescriptionWe are seeking a motivated Network Security Engineer – Level 1 with 3–6 years of broadband support experience to join our team.This role is ideal for candidates who have provided technical support to international customers (UK-based) and are...

Should be able to do SERVER AND STORAGE hardware calls for HP Proliant 360/380, 3 PAR, Apollo, Synergy, Tape Library etc servers. Complete Field Support in Ahmadabad and some times for out location..

Role & responsibilitiesOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.Train, coach and mentor L1/L2 Technical Support Engineers.Manage 24X5/7 service availability and SLA adherence.Establish and implement ITIL standards in service delivery practices.Act as escalation point for all requests...

Job Title: Sr Help Desk Support EngineerLocation: Ahmedabad Experience: 4 to 5 yearsEmployment Type: Full-timeWork Mode: (On-site)Job Summary:We are seeking a skilled and experienced Sr Help Desk Support Engineer to provide advanced technical support and troubleshooting to end-users. You will be responsible for handling escalated issues from the L1 team,...