L1 Server Support Engineer

Job description:-Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams.Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents.Develop and implement permanent solutions, including patches, workarounds, and configuration...

As an experienced L1 Support Engineer, you will be the first point of contact for technical support, ensuring the smooth operation of IT systems and services.You will handle a wide range of support tasks, from basic troubleshooting to proactive monitoring, while collaborating with L2 and L3 teams for escalations.You will also leverage AI-powered copilots and...

Role ObjectivesProvide technical support to global clients across cloud and system environments.Troubleshoot issues as per support level (L1 basic, L2 advanced).Ensure timely resolution of tickets and escalate complex problems to higher levels when required.Deliver excellent client experience through clear communication and professional handling.Core...

Company DescriptionAppsTech Solution was incorporated in 2011 with a vision to provide IT infrastructure across India, especially in secluded regions. Our services include significant support for Turnkey projects with various IT solutions such as networking, facility management, and effective manpower provision for seamless IT Infrastructure operations. We...

Role ObjectivesAct as the final escalation point (L3) for complex technical issues in cloud and system environments.Provide expert-level troubleshooting, ensuring rapid resolution of escalated incidents and service requests.Lead critical issue management with U.S. clients through clear and professional communication.Drive root cause analysis and suggest...

About Flynaut LLCFlynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With...

Job Title: L1-TL Help Desk Support EngineerLocation: Ahmedabad Experience: 2 to 3yearsEmployment Type: Full-timeWork Mode: (On-site)Job Summary:We are seeking a skilled and experienced L1-TL Help Desk Support Engineer to provide advanced technical support and troubleshooting to end-users. You will be responsible for handling escalated issues from the L1...

VIP User support & VC SupportHardware/software troubleshooting and resolutionL1 level network troubleshooting and resolution for LAN ConnectivityHands & feet support to Backend team for Network/Server/application issueAsset inventory (PIV), Asset related activitiesEnd user project related activity (Like OS upgradation, coverage tool update, etc...)Network &...

Role - L1 Support EngineerLocation:[On-site]Job Type:Full-timeExperience:3–5 yearsEducation:Bachelor's degree in computer science, Information Technology, or a related field (or equivalent)Shift:Rotational (Night Shift)Role OverviewAs an experienced L1 Support Engineer, you will be the first point of contact for technical support, ensuring the smooth...

Job DescriptionJob Overview:We are seeking dedicated System Engineers at L1 and L2 levels to join our expanding managed IT services team. Our ideal candidates will thrive in a fast-paced, client-focused environment where technical excellence and exceptional service delivery are paramount. You'll be joining a collaborative team that values innovation,...