
Key Account Manager
22 hours ago
Job Title: Key Account Manager E-commerce
Function: Sales – E-commerce
Location: HO , Delhi
Reporting To: Head – Digital Revenue
Experience: 3–5 years
Industry: Ecom
Job Description:
We are seeking a proactive and data-driven Key Account Manager – E-commerce to manage and grow relationships with leading online platforms such as Amazon, Flipkart, and Quick Commerce players. The ideal candidate should have hands-on experience in e-commerce account handling, campaign execution, and cross-functional collaboration to drive sales, visibility, and operational efficiency.
Key Responsibilities:
Responsibility
Description
1. Strategic Account Management
Build and maintain relationships with category managers and key stakeholders at Amazon, Flipkart, and Quick Commerce platforms.
Support negotiations for annual terms, marketing collaborations, and business development initiatives.
2. Sales & Financial Planning
Develop account-wise sales strategies aligned with business goals.
Monitor sales performance and ensure achievement of monthly and quarterly targets.
3. Category Development
Coordinate with Product, Marketing, Supply Chain, and Pricing teams to enhance product listings, content quality, and assortment planning.
Identify gaps, competitor trends, and category insights to drive business growth.
4. Promotions & Campaign Execution
Plan and implement promotional activities including visibility campaigns, brand days, and exclusive launches.
Track and evaluate campaign performance and ROI.
5. Inventory & Supply Chain Coordination
Collaborate with SCM teams to ensure healthy inventory levels across platforms.
Coordinate with partners to resolve fulfilment issues and improve service levels.
Qualifications & Skills:
Criteria
Description
Education
PGDM / MBA in Sales, Marketing, or related field from a reputed institute
Experience
3–5 years of relevant experience managing key e-commerce accounts (Amazon, Flipkart, or Quick Commerce)
Domain Knowledge
Good understanding of e-commerce operations, platform policies, pricing strategies, and consumer durables segment.
Familiarity with marketing tools and platform analytics dashboards.
Skills
Strong communication, coordination, and stakeholder management skills.
Analytical and detail-oriented approach with basic P&L understanding.
Comfortable working in fast-paced, cross-functional setups.
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