Ocean/Air Freight Executive

2 weeks ago

Mumbai, India Tata Consultancy Services Full time

TCS is hiring for Ocean & Air Expert role

Qualification: Minimum 15 years of regular, full-time education

Shift: Rotational 24*7

Role & responsibilities:

  • Being Part of Daily Team Huddles and ensuring you plan your capacity on daily basis
  • Create SOP, follow the Process governance with Agile mindset.
  • Ensure that Daily shipment are processed on Time as per the SLA and meet the Business KPI and Deliverables in Day-to-Day operations.
  • Ownership and exhibiting a strong Support for Team & your Shift Manager and always be ready for any changes or new updates in Process and helps to replicate the same on day-to-day basis.
  • You Represent a pride Digital Freight forwarding Logistic/ Shipping expert.
  • An effective communicator with excellent relationship building.
  • Strong on Communication via English Both written and Verbal
  • Ensuring that you drive the organizational goals and customer Deliverables.
  • Being Pro-active in providing solutions to customer and performance driven
  • Expect that you handle business Volumes with company VALUES & Governance
  • Ensure that you Manage your capacity and be ready for Peak Season and help to Exhibit Going Extra Mile in Stepping from your respective tasks and handle multiple tasks.
  • Ensure you are flexible with Shifts.
  • Work towards deadlines and deliver quality outputs within timeline.

Skills

  • Candidate should have good knowledge of Logistics Operations and Documentation of

Sea/Road/Rail and Air.

  • Need good Process Knowledge of Ocean Shipment from Freight Forwarders point of view.
  • Added Value if you have experience in Handling Digital Platforms.
  • Minimum of 3 to 4 years of relevant experience in Ocean freight forwarding domain.
  • Should have been managing customers/operation desk.
  • Experience in Operations Process. Vendor, Liner management / Follow up and tracking procedures.
  • Must have knowledge on KPI customer demands.
  • A Domain expertise with GOOD knowledge of business processes, Process Management.

Regards

Komal Wakalkar (HR)

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