COO – Retail Operations

2 weeks ago


Mumbai, India Limelight Lab Grown Diamonds Full time

Limelight Lab Grown Diamonds Ltd, India’s leading luxury lab-grown diamond brand, is seeking an experienced COO – Retail Operations & Growth with 15+ years of experience in leading Pan-India retail operations.This leadership role is focused on driving store operations, increasing customer footfall, improving conversion rates, and delivering strong sales & revenue growth across the country.Key Responsibilities- Lead Pan-India retail store operations and ensure smooth execution across all locations.- Drive customer footfall and conversions through strategic ATL/BTL initiatives and local activations.- Achieve sales, revenue, and profitability targets across stores and regions.- Enhance customer experience and service excellence consistently across stores.- Plan and execute retail expansion strategy including new stores, SIS, and franchise formats.- Collaborate with cross-functional teams (supply chain, merchandising, marketing) for operational efficiency.- Develop and track KPIs for sales, store productivity, and profitability.- Build, mentor, and lead regional and store leadership teams to deliver operational excellence.- Partner with MD in shaping national growth strategy for retail operations.Who We’re Looking For- 15+ years of leadership in retail operations and multi-store management.- Proven experience in driving footfall, conversion, and revenue growth.- Strong background in scaling retail businesses across multiple regions.- Strategic thinker with strong execution and operational excellence skills.- Experience in luxury retail, lifestyle, jewelry, or large-format retail operations preferred.If you have successfully led Pan-India retail operations and delivered measurable sales growth, we’d love to connect.Please share your resume at:



  • Mumbai, India Limelight Lab Grown Diamonds Full time

    Limelight Lab Grown Diamonds Ltd, India’s leading luxury lab-grown diamond brand, is seeking an experienced COO – Retail Operations & Growth with 15+ years of experience in leading Pan-India retail operations.This leadership role is focused on driving store operations, increasing customer footfall, improving conversion rates, and delivering strong sales...

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