Client Servicing Manager

4 weeks ago

Pune, India The Livewire Experience Full time

Job Description

Livewire Events was born because of an overpowering passion for Events & Entertainment. The journey started a decade ago, with a vision to changing the way clients looked at Events & how they could get more out of their Brand marketing. This undying thirst to do good work, deliver beyond expectations & do something different is the real essence of our company.

We are a 19 year old organization with overpowering passion for Events & Entertainment. Today we stand strong with over a 1000 brand experiences with a rich cumulative experience of more than 50 years in the media industry & a thriving goodwill in the ever-competitive events' space. Designation

Client Servicing – Manager / Sr Mgr Job Description

 Represent Livewire as a point of contact for clients and partners

 Attending meetings and Interpreting Client's Brief

 Understand the client's objectives, and converting brief into business

 Researching about the brief, making presentations in line with the brief & Sharing a winning cost proposal with client.

 Ensure clients are kept up-to-date with related event developments

 Deal with day-to-day clients' inquiries and respond in a timely and appropriate manner

 Liaise with the internal Operations team to ensure that all aspects of the event are consistent with client's requirements

 Manage the branding process for clients

 Develop and expand business with existing set of clients

 Generating business from new clients & existing clients

 Providing weekly progress updates of the client event status and any escalations/issues at hand to the Directors of the company

 Follow up with the client for the payment as per the due date of bills as well as feedback

 Co ordination with Internal Team and external Vendors for effective completion of the project.

 Manage client escalations at their end with minimum involvement of Directors

 Manage a Team and supervise & streamline their work

 Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients Desired Profile

 Excellent communication skills

 Candidate should have passion for events.

 Excellent Presentation skills

 Excellent Networking skills

 Six days working

 Shift window - 9:30am to 7:00pm

 Work Location – C2 /16, 2nd Floor, Bramha Estate, Nibm Junction Pune

CANDIDATES WITH PRIOR EXPERIENCE IN CORPORATE EVENTS, EVENT MANAGEMENT COMPANY ONLY APPLY.

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