
Client Servicing Manager
4 weeks ago
Job Description
Livewire Events was born because of an overpowering passion for Events & Entertainment. The journey started a decade ago, with a vision to changing the way clients looked at Events & how they could get more out of their Brand marketing. This undying thirst to do good work, deliver beyond expectations & do something different is the real essence of our company.
We are a 19 year old organization with overpowering passion for Events & Entertainment. Today we stand strong with over a 1000 brand experiences with a rich cumulative experience of more than 50 years in the media industry & a thriving goodwill in the ever-competitive events' space. Designation
Client Servicing – Manager / Sr Mgr Job Description
Represent Livewire as a point of contact for clients and partners
Attending meetings and Interpreting Client's Brief
Understand the client's objectives, and converting brief into business
Researching about the brief, making presentations in line with the brief & Sharing a winning cost proposal with client.
Ensure clients are kept up-to-date with related event developments
Deal with day-to-day clients' inquiries and respond in a timely and appropriate manner
Liaise with the internal Operations team to ensure that all aspects of the event are consistent with client's requirements
Manage the branding process for clients
Develop and expand business with existing set of clients
Generating business from new clients & existing clients
Providing weekly progress updates of the client event status and any escalations/issues at hand to the Directors of the company
Follow up with the client for the payment as per the due date of bills as well as feedback
Co ordination with Internal Team and external Vendors for effective completion of the project.
Manage client escalations at their end with minimum involvement of Directors
Manage a Team and supervise & streamline their work
Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients Desired Profile
Excellent communication skills
Candidate should have passion for events.
Excellent Presentation skills
Excellent Networking skills
Six days working
Shift window - 9:30am to 7:00pm
Work Location – C2 /16, 2nd Floor, Bramha Estate, Nibm Junction Pune
CANDIDATES WITH PRIOR EXPERIENCE IN CORPORATE EVENTS, EVENT MANAGEMENT COMPANY ONLY APPLY.
Please share CVs
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