Client Service Manager

6 days ago

Pune, India Kotak Life Insurance Full time

Greetings from Kotak Life Insurance

We are having opening for CSM Client Service Manager

INTERESTED CANDIDATES CAN SHARE THEIR CV ON OR CAN CONTACT ON

Education: BCOM/BE/BTECH/BSC/BMS

Experience - min 2yrs

Roles and Responsibilities:


•
• Building up strong relationship with the middle & senior management of FIG clients by meeting them personally and frequently.


• Addressing & solving their queries in a proactive and productive manner by coordinating with KLI Operations, Claims, Underwriting, Mid office team and other departments at HO well within defined TATs.


• Similar coordination with FIG sales/business team to ensure seamless and flawless client servicing and account management.


• Maintaining and updating various business trackers and MIS from time to time.


• Ensure all activities pertaining to audits are executed in timely manner.


• Spearhead all IT initiatives of FIG with the clients.

Required Skills:

Must be Very good in Excel and Advance Excel

Good Communication required

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