
Business Analyst
4 weeks ago
About the Role
We are looking for a proactive
Business Analyst
with experience in
Automation Anywhere RPA
and a strong understanding of the
healthcare domain
. The candidate will play a critical role in identifying automation opportunities, defining business requirements, and ensuring successful deployment of automation solutions that improve efficiency and service outcomes.
Key Responsibilities
- Work with healthcare stakeholders to identify and evaluate business processes suitable for RPA.
- Document
business requirements, process flows, and solution designs
for automation projects. - Conduct
impact and feasibility analysis
for potential RPA use cases. - Collaborate with RPA developers to translate requirements into automation solutions using
Automation Anywhere
. - Collaborate with the line of business and the client IT team to gather requirements and translate them into actionable deliverables
- Support
testing, change management, and post-implementation reviews
. - Act as a liaison between
business teams, IT, and RPA developers
to ensure alignment of solutions with business needs. - Prepare
reports, dashboards, and presentations
to track automation benefits (efficiency gains, cost savings, error reduction).
Qualifications & Skills
- Bachelor's degree in
healthcare management, Information Systems, Business Administration, or related field
. - 5–7 years
of experience as a Business Analyst, including
RPA projects with Automation Anywhere
. - Strong knowledge of healthcare workflows such as claims processing, billing, Revenue Cycle Management (RCM), Accounts Payable (AP), EHR/EMR, patient onboarding, and provider data management.
- Ability to create detailed
BRDs, PDDs, and user stories
. - Excellent communication, stakeholder management, and documentation skills.
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