IT Service Desk Support Specialist

Role IT Support SpecialistLocation India, Remote (Work from anywhere in India)Minimum Qualification B. Tech. (or equivalent) from an accredited institutionIndicative Experience 5+ yearsDomain Preferably life-sciences / pharmaCustomer Profile Captive research and development pods for a $ 500 million group of pharma data research companies that help...

Job DescriptionThe Right Individual:The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients.Key...

RoleIT Support SpecialistLocationIndia, Remote (Work from anywhere in India)Minimum QualificationB. Tech. (or equivalent) from an accredited institutionIndicative Experience5+ yearsDomainPreferably life-sciences / pharmaCustomer ProfileCaptive research and development pods for a $ 500 million group of pharma data research companies that help patients gain...

Service Desk AnalystNew YorkNY12MonthsJob Description:TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III). Provide support...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:- The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR-...

Job Title: Ticket CoordinatorLocation: MohaliFull/Part Time: Full-TimeRegular/Temporary: RegularJob Summary:The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of experience...

Job DescriptionWe are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

Process Associate – Workplace Services Service DeskLocation: HyderabadExperience: FreshersQualification: Very Good Communication with PC Software and Hardware knowledgeCandidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz. Windows 7,...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job DescriptionThis is a remote position.Philippine-based Filipino Applicants Only.SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days offAs aL1 Service Desk Engineer (SDE)you’re required to act as a central point of contact within the Managed Service Desk, providing assistance to...

Job DescriptionObjective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

ront Desk Representatives are one of the most important roles in improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and are responsible for making a good impression and improving reputation. Some of their duties include answering customer questions, offering customer support, guiding and advising...

Job DescriptionABOUT THE ROLEProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking full time Information Technology Tier I Support Specialist candidates to join our team in support of the US Navy's research mission. This position will provide Tier I Helpdesk...

Job DescriptionEnd-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and...

Service Desk Operations:Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of technical issues.Prioritize and assign incoming support requests, ensuring adherence to service level agreements (SLAs) and resolution targets.Monitor ticket queues and workload distribution.Reallocating resources as necessary to maintain...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

Job DescriptionAbout the Position:The Mid IT Support resolves IT support requests from employees.The Mid IT Support answer employee questions regarding computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools.Mid IT Support gathers and analyzes data to diagnose problems with computer systems, mobile devices, multifunction...

Company Description Apps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in...