Service Desk Sr. Specialist

4 weeks ago


Delhi, India MigrationIT Full time
Job DescriptionEnd-user device support.

Troubleshooting network connectivity problems (LAN, WAN, WiFi).

Support applications (Outlook, printing, scanning, etc.).

Hardware support (Printers, MFPs, desk phones, etc.)

Installation and configuration of a company’s hardware operating systems and applications.

Maintenance and monitoring of computer networks and systems.

Diagnosing and solving hardware or software faults.

Testing and evaluating new technology.

Requirements

2-4 years of experience with a good understanding of Networking, Active Directory, and Windows, prior experience in tech support, desktop support, or a similar role.

Bachelor’s degree in Computer Science, Engineering, or a related field.

Excellent English proficiency.

Attention to detail and good problem-solving skills.

Ability to manage multiple assignments and meet deadlines.

Ability to work independently and as part of a team.

Good communication and presentation skills.

Requirements2-4 years of experience with a good understanding of Networking, Active Directory, and Windows, prior experience in tech support, desktop support, or a similar role. Bachelor’s degree in Computer Science, Engineering, or a related field. Excellent English proficiency. Attention to detail and good problem-solving skills. Ability to manage multiple assignments and meet deadlines. Ability to work independently and as part of a team. Good communication and presentation skills.

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