Service Desk Analyst

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:- The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR-...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job Title: Ticket CoordinatorLocation: MohaliFull/Part Time: Full-TimeRegular/Temporary: RegularJob Summary:The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of experience...

Job DescriptionThis is a remote position.Job Overview:The Service Desk Analyst plays a pivotal role in providing technical support and assistance to users within the organization. The primary responsibilities include troubleshooting software-related issues, managing account configurations, resolving network connectivity problems, and handling basic...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients.Key...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients.Key Accountabilities and...

Service Desk AnalystNew YorkNY12MonthsJob Description:TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III). Provide support...

Role: System AnalystLocation: BangaloreSchedule: 12-9 PMWorking Model: HybridIntro:We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure seamless...

Role: System AnalystLocation: BangaloreSchedule: 12-9 PMWorking Model: HybridIntro:We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure seamless...

Job DescriptionThis is a remote position. This candidate will work either: Sat – Tues - Sat and Sun hours are 7am – 7pm and Mon and Tues hours are 7am to 4pm so it’s a 40 hour week OR Wed – Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it’s a 40 hour week.The DIT Service Desk is the 24×7x365 single point of...

WHAT YOU'LL DOThe Service Desk Analyst/Associate will primarily be the first point of contact for internal & external users facing issues or inquiries related to Procurement and Payables. The primary goal will be to resolve issues efficiently, contribute to improving our procurement processes, and ensure the smooth operation of payable activities. This role...

WHAT YOU'LL DOThe Service Desk Analyst/Associate will primarily be the first point of contact for internal & external users facing issues or inquiries related to Procurement and Payables. The primary goal will be to resolve issues efficiently, contribute to improving our procurement processes, and ensure the smooth operation of payable activities. This role...

Job DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)DescriptionThe Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints, provide appropriate...

Job DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)DescriptionThe Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints, provide appropriate...

Job Purpose:The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficientlyas possible or escalating, if necessary, while maintaining a high...

**Service desk Supervisor** **Location - CP New Delhi,** **4+ Years** **4.5lpa** **- Graduate** **- Team handling Experience** **- Good Management Skills** **- Good Hardware skills** **- Good Communication skills** **- Good MIS Skills** Pay: ₹400,000.00 - ₹450,000.00 per year Day range: - Monday to Friday Shift: - Day...

Associate, Technology Service Desk/On-Site Support Analyst IIServiceNow Administrator roleBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...