CSA (Customer Service Associate)

2 weeks ago

Lucknow, India Niftel Communication Full time

Job Title: Customer Support Executive

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj Lucknow

Salary: ₹13,000 to ₹15,500 (in-hand, with no deductions)

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

  • Rotational shifts (Day, Evening, Night, Midnight)
  • Female: Day rotational shifts
  • Male: Evening, Night, Midnight shifts

Key Responsibilities:

  • Efficiently handle and resolve customer inquiries.
  • Provide excellent support through both chat and voice processes.
  • Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.
  • Strong decision-making ability, especially when working under pressure.

Key Requirements:

  • 12th Pass or higher
  • Minimum age: 18+
  • Ability to work from the office
  • Strong communication, decision-making, and interpersonal skills
  • Ability to work under pressure in a fast-paced environment

Contact:
For more details, please contact HR Alviya at

Job Types: Full-time, Fresher

Pay: ₹13, ₹15,500.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time

Work Location: In person

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