Freshers & Experience || Full Time || Customer Service Associate

4 days ago


Lucknow, India Pure Sweet Enterprises Full time
Pure Sweet Enterprises, an authorized Kent RO service center, is seeking a Customer Service Associate to provide exceptional service to our customers. As the first point of contact, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and processing service requests efficiently and professionally.Responsibilities:Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.Provide accurate information about Kent RO products, services, and warranty policies.Troubleshoot basic technical issues and escalate complex problems to the appropriate technical team.Schedule service appointments and follow up with customers to confirm details.Process service requests, track service progress, and update customer records accurately.Handle customer complaints and resolve issues to ensure customer satisfaction.Maintain a thorough understanding of Kent RO products, services, and promotions.Meet or exceed key performance indicators (KPIs) related to customer satisfaction, response time, and issue resolution.Collaborate with other team members to ensure seamless service delivery.Maintain a clean and organized work environment.Qualifications:High school diploma or equivalent; associate's degree preferred.Proven experience in customer service, preferably in a service-oriented industry.Excellent communication, interpersonal, and problem-solving skills.Ability to remain calm and professional in stressful situations.Strong computer skills and proficiency in using CRM software.Familiarity with Kent RO products and services is a plus.Ability to work independently and as part of a team.Strong attention to detail and accuracy.To Apply: Please submit your resume and cover letter to .

Experience

0 - 2 Years

No. of Openings

5

Education

Secondary School

Role

Customer Service Associate

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

Female

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

D-4, VIBHUTI KHAND, GOMTI NAGAR, LUCKNOW-226010



  • Lucknow, Uttar Pradesh, India PVR Cinemas Ltd Full time ₹ 1,32,000 - ₹ 1,44,000 per year

    Job Title: Service Associate (Walk-ins between- 10:30- 4PM)Location: Lucknow, Uttar PradeshCompany: PVR SaharaganjDepartment: Operations / Customer ServiceReporting To: Duty OfficerJob Summary:PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Saharaganj. The ideal candidate will be responsible for delivering...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Customer service is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...


  • Lucknow, Uttar Pradesh, India S.P Retail ventures limited Full time ₹ 1,92,000 - ₹ 2,16,000 per year

    Job Title: Customer Service Associate (CSA) – KidswearLocation: lucknowExperience Required: 2 to 5 yearsIndustry: Apparel Retail – KidswearJob Summary:We are looking for a passionate and customer-focused Customer Service Associate (CSA / Sr.CSA) to join our Exclusive Brand Outlet (EBO) at lucknow . The ideal candidate will have prior experience in...


  • Lucknow, Uttar Pradesh, India PVR Cinemas Ltd Full time

    **Job Title**: Service Associate **(Walk-ins between - 10:30- 4PM)** **Location**: Lucknow, Uttar Pradesh **Company**: PVR Saharaganj **Department**: Operations / Customer Service **Reporting To**: Duty Officer **Job Summary**: **Key Responsibilities**: - Greet and assist customers courteously. - Guide guests to their respective screens and seats. - Check...


  • Lucknow, India Ambar Trust Group of Service Full time

    Job Openings for 8 Customer Support Executive Jobs for Freshers in Lucknow, Barabanki, Sitapur, having Educational qualification of : Higher Secondary, Secondary School, , , , , ma, , with Good knowledge in Basic Computers etc.Experience0 - 1 YearsNo. of Openings8EducationHigher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc,...


  • Aliganj , Lucknow, Uttar Pradesh, India DANBRO by MR Brown Full time

    Dear all, Greetings of the day!!! Outlet Manager - 01 Guest Service Associates for F&B - 05 Guards/Darbaan - 05 Immediate joiner will be prefer, For GSA & Darbaan Fresher with good Communication & pleasant personality are also welcome. 8810719400, 7703006713 **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹17,000.00 per...

  • Customer Service

    2 days ago


    Lucknow, India VSA consulting Pvt. Ltd Full time

    Objectives of this Role Required Skillsets: - Customer Service Background - Client Handling / Transition skills - Team Management Skills - Good in research Skills - US HealthCare Background (Added Advantage) - WFO Only for Lucknow Location - Shift - US Shift (8PM - 4AM) - Experienced and Freshers Both can Apply **Job Types**: Full-time, Regular /...


  • Lucknow, India MS VIRENDRA KUMAR AND COMPANY Full time

    Join us as a Customer Service & Operations Analyst - In this customer-centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs - You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries - Job Types: Full-time, Part-time,...


  • Lucknow, Uttar Pradesh, India EduGorilla Community Pvt. Ltd. Full time

    Job Profile: We are looking for a passionate person to join our EduGorilla Community to drive sales & build our long-term association with the educational institutes. A person who has good communication and convincing skills will be considered for this profile. **Responsibilities**: - Identifies business opportunities by identifying prospects and...

  • Parmoter Showroom

    2 days ago


    Lucknow, India M2 CONSULTANT SERVICE PROVIDER Full time

    The Senior Store associate is responsible for all activities at the store in the absence of the assistant manager or store manager. His/her job description entails ensuring maximum sales by the store as well as excellent customer service in helping customers locate, select, and purchase products. He/she serves as the company brand representative, upholding...