Senior Corporate Travel Consultant

3 weeks ago

Goregaon, India YatriBiz Full time

Role Overview:

The Senior Corporate Travel Consultant is responsible for managing and delivering seamless travel services to corporate clients, ensuring cost-effectiveness, compliance with travel policies, and an exceptional traveler experience. This role requires in-depth knowledge of global distribution systems (GDS), airline fare structures, visa regulations, and corporate travel management solutions.

Key Responsibilities:

  • Handle end-to-end corporate travel arrangements including air, hotel, rail, car rentals, and ancillary services.
  • Manage complex itineraries and multi-sector international bookings with accuracy and efficiency.
  • Provide consultative advice to clients on best fares, routing, policy compliance, and travel alternatives.
  • Ensure all bookings adhere to corporate travel policies and negotiated supplier contracts.
  • Process reissues, refunds, cancellations, and changes with minimal financial loss.
  • Liaise with airlines, hotels, and vendors to resolve disputes, secure waivers, and manage disruptions.
  • Assist in preparing MIS reports, travel expense analysis, and cost-saving recommendations.
  • Mentor junior consultants and support training of new team members.
  • Keep updated on travel industry trends, visa/immigration regulations, and GDS functionalities.
  • Deliver exceptional customer service and maintain long-term client relationships.

Requirements:

  • Minimum
    5–7 years of experience
    in corporate or business travel consulting.
  • Strong command of
    GDS systems (Amadeus / Galileo / Sabre)
    .
  • Excellent knowledge of international & domestic fare rules, ticketing, and re-issuance procedures.
  • Familiarity with corporate travel policies and supplier contracts.
  • Strong problem-solving skills, especially in handling last-minute changes or disruptions.
  • Excellent communication and negotiation skills.
  • Ability to multitask, prioritize, and work under pressure.
  • Proficiency in MS Office (Excel, Word, PowerPoint).

Preferred Qualifications:

  • Certification in IATA / Travel & Tourism.
  • Experience with online booking tools (OBT) & travel management platforms.
  • Exposure to global corporate accounts and multinational client servicing.

Key Competencies:

  • Customer-first mindset
  • Accuracy & attention to detail
  • Strong interpersonal & negotiation skills
  • Team leadership & mentoring ability
  • Adaptability in a fast-paced environment

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