Travel Operations Consultant

2 weeks ago

Goregaon Mumbai, India Adventures Overland Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job description - Operations Executive -Mumbai

About Adventures Overland: (AO Experiences)

Adventures Overland, is India's leading expedition company, known for its life-transforming road trips and cross-border drives across six continents. With one Guinness Record and fifteen

Limca Book of Records, we have set a benchmark for excellence in long-distance driving. Our

accolades include Indias Leading Tour Operator at the World Travel Awards from 2020 to 2022,

and Best Niche Tour Operator at SATTE Awards 2020. Featured in renowned media outlets such

as BBC News, CNN Travel, National Geographic, and more, we are recognized as the very best in self-drive road trips. AO Experiences is a branch of Adventures Overland in Mumbai.

About the Role

We are seeking an experienced and detail-oriented *Operations Executive* with

comprehensive **destination knowledge*, and a proven track record of managing travel

operations. The candidate will play a key role in ensuring smooth and efficient travel bookings,

customer assistance, and operational coordination across our travel business.

Key Responsibilities:

- Handle international and domestic air ticketing with accuracy and efficiency.

- Manage issuance, reissuance, voids, refunds, and exchanges of tickets.

- Provide expert advice to clients and colleagues on routing, fares, and destination-related travel information.

- Coordinate with airlines, hotels, DMCs, and other service providers for seamless travel

arrangements.

- Ensure excellent customer support for pre-travel queries, booking modifications, and on-trip

assistance.

- Maintain updated knowledge of airline policies, fare structures, and visa regulations.

- Prepare MIS reports, monitor PNRs, and ensure timely follow-ups.

- Support the team in handling group bookings, corporate travel, and special itineraries.

- Ensure compliance with company SOPs, service delivery standards, and industry best

practices.

Skills and Qualifications:

- Minimum *3 years of relevant experience* in ticketing and travel operations.

- In-depth knowledge of *global destinations, corporate travel, and leisure itineraries*.

- Excellent communication and customer service skills.

- Ability to multitask in a fast-paced travel environment.

- Problem-solving mindset with attention to detail and accuracy.

- Strong coordination and negotiation skills with vendors and suppliers.

Education:* - Graduate degree (preferably in Travel & Tourism, Hospitality, or related field). - Additional certifications in GDS / IATA or Amadeus preferred

Benefits

  • Competitive salary commensurate with experience.
  • Opportunities for professional growth and career advancement.
  • Dynamic and collaborative work environment with a focus on innovation and creativity.

If you are passionate about Operations and looking for an exciting opportunity to make an

impact, wed love to hear from you Apply now to join our team and help us take our team

efforts to the next level.

  • Travel Consultant

    2 weeks ago

    Mumbai, Maharashtra, India ATS Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionATS Travel is a leading Travel Management Company, offering comprehensive travel solutions for both corporate and individual travelers for over 40 years. Founded in 1977 and one of the first IATA accredited companies in the United Arab Emirates, ATS provides seamless corporate travel solutions, conference and incentive travel, educational...

  • Travel Consultant

    1 week ago

    IN, Mumbai, Office, India, APAC BCD Travel Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Travel Consultant III Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo Travel Agent (Onsite) Full time, Mumbai, India As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate...

  • Travel Consultant

    5 days ago

    IN, Mumbai, Office, India, APAC BCD Travel Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Travel Consultant II Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo Travel Agent (Onsite) Full time, Mumbai, India As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate...

  • Marine Travel consultant

    1 week ago

    Mumbai, Maharashtra, India BCD Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel Agent (Onsite)Full time, Mumbai, IndiaAs a Marine Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Travel Consultant Iii

    4 weeks ago

    Mumbai, Maharashtra, India BCD Travel Full time

    Your ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Onsite Full time Mumbai India As a Travel Consultant you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer service...

  • Travel Consultant Iii

    1 hour ago

    Mumbai, Maharashtra, India BCD Travel Full time

    Your ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Onsite Full time Mumbai India As a Travel Consultant you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer service...

  • Travel Consultant

    6 days ago

    Mumbai City District, India Skil Travel Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We have multiple vacancies in our Airline Ticketing team1) Travel Consultant years exp (3L - 4L per annum)2) Sr Travel Consultant years exp (5L - 8L per annum)Job SummaryWe are seeking an experienced and customer-focused Travel Consultant specializing in airline ticketing to join our team. The role involves handling flight reservations, issuing tickets,...

  • Travel Consultant

    6 days ago

    Chandivali, Mumbai, Maharashtra, India Cozmo Travel World Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Job Purpose: As a Travel Consultant, you will assist clients in planning and booking their ideal vacations. You will provide personalized recommendations based on clients' preferences and needs, support the booking process, and ensure a seamless travel experience from start to finish. Your role involves collaborating with senior consultants, handling...

  • Travel Consultant

    3 weeks ago

    Mumbai, India PE-Funded Travel tech business Full time

    We are a PE-backed firm developing exciting travel assistance, ground transportation, and value-added products for the B2B travel space. We come from organisations such as Citi, PhonePe, HDFC Bank, Tata Digital, and MakeMyTrip, among others, and we are incubated by one of India’s leading B2B travel businesses.Role DescriptionThis is a full-time on-site...

  • Travel Consultant

    3 weeks ago

    Mumbai, India PE-Funded Travel tech business Full time

    We are a PE-backed firm developing exciting travel assistance, ground transportation, and value-added products for the B2B travel space. We come from organisations such as Citi, PhonePe, HDFC Bank, Tata Digital, and MakeMyTrip, among others, and we are incubated by one of India’s leading B2B travel businesses.Role DescriptionThis is a full-time on-site...