
Senior Corporate Travel Consultant
2 days ago
Role Overview:
The Senior Corporate Travel Consultant is responsible for managing and delivering seamless travel services to corporate clients, ensuring cost-effectiveness, compliance with travel policies, and an exceptional traveler experience. This role requires in-depth knowledge of global distribution systems (GDS), airline fare structures, visa regulations, and corporate travel management solutions.
Key Responsibilities:
- Handle end-to-end corporate travel arrangements including air, hotel, rail, car rentals, and ancillary services.
- Manage complex itineraries and multi-sector international bookings with accuracy and efficiency.
- Provide consultative advice to clients on best fares, routing, policy compliance, and travel alternatives.
- Ensure all bookings adhere to corporate travel policies and negotiated supplier contracts.
- Process reissues, refunds, cancellations, and changes with minimal financial loss.
- Liaise with airlines, hotels, and vendors to resolve disputes, secure waivers, and manage disruptions.
- Assist in preparing MIS reports, travel expense analysis, and cost-saving recommendations.
- Mentor junior consultants and support training of new team members.
- Keep updated on travel industry trends, visa/immigration regulations, and GDS functionalities.
- Deliver exceptional customer service and maintain long-term client relationships.
Requirements:
- Minimum
5–7 years of experience
in corporate or business travel consulting. - Strong command of
GDS systems (Amadeus / Galileo / Sabre)
. - Excellent knowledge of international & domestic fare rules, ticketing, and re-issuance procedures.
- Familiarity with corporate travel policies and supplier contracts.
- Strong problem-solving skills, especially in handling last-minute changes or disruptions.
- Excellent communication and negotiation skills.
- Ability to multitask, prioritize, and work under pressure.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Preferred Qualifications:
- Certification in IATA / Travel & Tourism.
- Experience with online booking tools (OBT) & travel management platforms.
- Exposure to global corporate accounts and multinational client servicing.
Key Competencies:
- Customer-first mindset
- Accuracy & attention to detail
- Strong interpersonal & negotiation skills
- Team leadership & mentoring ability
- Adaptability in a fast-paced environment
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