HR & Operations Executive

Job Title: HR & Operations Executive Location: Raipur Experience Required: 4+ years Employment Type: Full-time Role Overview: We are looking for a proactive HR & Operations professional who can manage a broad generalist role with strong focus on campus recruitment, fresher onboarding & training , employee engagement , performance management , and IT & infrastructure management . The individual will also ensure smooth HR operations including background verification, insurance management, compliance (with exposure to SOC 2), and office administration for a 200-member office setup. This role requires a strong sense of commitment, ownership, and accountability to ensure high-quality outcomes across HR and operational functions. Key Responsibilities: Take full ownership and accountability for assigned responsibilities and deliverables. 1. HR Generalist, Compliance & Operations Support day-to-day HR operations including employee records, attendance, leave management, and payroll inputs. Assist in implementing HR policies and employee support processes. Assist in preparing and maintaining HR/Operations documentation in line with SOC 2 compliance requirements . Support audits and ensure timely closure of compliance observations related to HR & operations. Oversee background verification process for new hires and group insurance programs (enrollment, claims coordination, renewals). 2. Campus Recruitment & Onboarding Plan and execute campus recruitment drives in partnership with colleges/universities. Manage the entire fresher hiring cycle including scheduling, assessments, interviews, and selection. Ensure seamless onboarding experience including induction, documentation, and orientation 3. Fresher Training & Development Design, plan, and coordinate a 6-month structured training program for freshers. Liaise with internal teams and external trainers for technical and behavioral training modules. Track performance, collect feedback, and ensure successful integration of trainees into project teams. 4. Employee Engagement Plan and execute employee engagement activities, team-building initiatives, and cultural programs. Conduct periodic employee feedback surveys and support in implementing action plans. Drive initiatives to strengthen motivation, collaboration, and retention. 5. Vendor & Stakeholder Coordination Coordinate with training vendors and office service providers. Monitor deliverables, handle contracts, and ensure timely processing of invoices. 6. Performance Management Support the design and execution of performance appraisal cycles for all employees. Coordinate feedback collection, appraisals, and recognition programs. 7. IT and Infra Management Handle IT & infra requirements for a 200-member office , including:Allocation, setup, and maintenance of laptops/desktops, internet, and communication systems. Procurement and coordination with IT vendors for hardware, software, licenses, and AMC. Ensure IT asset tracking, inventory management, and compliance with security policies. Support IT-related controls required for SOC 2 audits (e.g., access control, asset tracking, incident response documentation). Oversee seating arrangements, power backup, internet uptime, and access control systems. Act as first-level support for IT/infra issues and coordinate quick resolution with vendor/IT teams. Manage general office operations including housekeeping, facilities, security, and supplies. Required Skills & Competencies: Minimum 4+ years of experience in HR Generalist roles. Hands-on experience in Campus Recruitment, Fresher Training, and Performance Management . Knowledge of background verification, group insurance, and HR compliance . Exposure to SOC 2 compliance processes (documentation, audits, HR/IT controls). Strong organizational and coordination skills with ability to handle multiple priorities. Exposure to IT/infra management for midsize offices (preferred). High sense of ownership, accountability, and commitment to responsibilities. Excellent communication, interpersonal, and vendor management skills. Qualifications: Bachelor's degree in HR, Business Administration, or related field. MBA/PGDM in Human Resources preferred but not mandatory. Prior exposure to IT/infra coordination, training program management, performance management, or compliance frameworks (SOC 2/ISO) will be an advantage. What We Offer: A dynamic and diverse role covering HR, Fresher Training, Employee Engagement, Performance Management, Compliance, IT & Operations . Opportunities to learn and grow across multiple functions. A collaborative work culture in a fast-paced environment.